fubo.tv

3.2
3.2 Based on 993 reviews

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Average Rating

3.2

/
5

993 Reviews

5 Star
49%
4 Star
5%
3 Star
4%
2 Star
7%
1 Star
36%

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Gloria Ross
Within a 40 minute show there are over…

Within a 40 minute show there are over 30 ads that is ridiculous I cancelled within the cancellation policy and do not plan on signing up again. You can't even watch a show for 10minutes without being forced to watch 7 ads at one time

2
Date of experience: Jun 26, 2023
Lester Rogers
If I could give negative 10 stars I…

If I could give negative 10 stars I would! I signed up for the free 7 day trial because my son wanted to watch the game. I cancelled within the cancellation time frame(I have my emailed confirmations of cancellation). Several days after I cancelled they continued to try and collect funds out of my account causing me to incur return payment fees. Finally on Jun 22, 23 five whole days AFTER I cancelled they took $122 out of my checking account. I had to come out of character argue and curse out a rep who kept telling me I will not be refunded. The line hung up and I called and got a supervisor to initiate my refund. The supervisor Richard was very nice used common sense and refunded my money. However I would not utilize their streaming service because of the cancellation policy, systems and protocols in place regarding cancels.

1
Date of experience: Jun 23, 2023
Erastus Butler
Hit It & Forget It SCAM.

Signed up for the [3 day] free trial because Google search showed this platform had "Dancing with the stars." In a minute or two to sign up easy peezie! They did not have any episodes of "Dancing with the stars." I browsed other shows I had an interest in. They were missing large number of seasons and weren't even consecutive? Who watches shows with skipped seasons?Anyways, after a few minutes of browsing I decided to just cancel the subscription so I don't forget considering the monthly plan was $90/mnth. [$113+ with taxes A MONTH!] Insane! Well... although they made signing up easy peezie in a minute. CANCELING is clearly designed to force subscription mishap in charges. 1) Couldn't click on my TV account, 2) Signing in online to use that method got a message "Page doesn't exist." Hour'ish into trying to navigate their help center I saw a phone number and called which was fully automated with a low pitched voice I barely heard with phone volume up on max. Eventually after couple phone options clicks it asked if I wanted to cancel my subscription however I would lose immediate access to trial period dispite only having it an hour? The combination of $100+ monthly cost with large hoops to jump through to cancel, and unprofessional strategy to give a person full trial period [means legally it's not a trial]. Was very shady, unethical and illegal. (I'll wait to get my class action notice in the mail lol).I can't believe they are charging so much and don't even have complete seasons of shows. The entire thing screams SCAM.

1
Date of experience: Jun 22, 2023
Alexa Coleman
Thank you for offering a refund after…

Thank you for offering a refund after we thought we had cancelled our subscription

5
Date of experience: Jun 21, 2023
SCAMMERS

SCAMMERS! Charged me after I cancelled in the first 7 days. Be careful, DO NOT SIGN UP. Now the are refusing to refund. I will dispute this and take legal action. Absolute thieves.

1
Date of experience: Jun 15, 2023
Monty Kelly
For the past year - worst soccer / football watching experience with Fubo.TV

For the past year, I have been subscribing Fubo.TV to watch EPL soccer games. However, the App crashes all the time, especially during BIG games. also, the delay is more than 1 min, so usually scores were updated via other apps before I can watch it via Fubo. Besides, the App is badly build ( really old school), no flexible replay and you will need to use the cloud DVR to "record" the game IF you want to watch it later (not live). DAZN is way better (but they lost the right to Fubo). I will just go to use ESPN+ with VPN.

1
Date of experience: Jun 15, 2023
Jazuca
Fubo Crap TV

The service at first was good for about a year. We switched from another streaming app because of buffering issues. I have an extremely fast internet service so that is not the issue. Now buffering is an issue...tech service is nonexistent and at $99 a month no refunds....buyer beware do not use this service they suck!!!!!!!!

1
Date of experience: Jun 14, 2023
Richard Lewis
The rep was great and helped me with…

The rep was great and helped me with what I needed help with.

5
Date of experience: Jun 12, 2023
Hinaru35
I have been trying to pay my bill

I have been trying to pay my bill, but all of my credit cards continue to be declined. Calling the 844 number doesn't help since they can't find my account. I finally connected with a live person who couldn't understand me no matter how slow and precisely I talked. The problem is the card I signed up with has changed, and I am unable to update it either on the website or over the phone. Very poor "help" function.

1
Date of experience: Jun 12, 2023
Jay75571
Horrible customer service app was slow…

Horrible customer service app was slow canceled service and was charged and they would not issue a refund..very disappointed

1
Date of experience: Jun 12, 2023

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