Review Time
Don't use - cowboys. Cheap but no way justifies the service. -Drop off wasn't too bad (10 min wait). But a one hour wait on pick-up, despite calling and every time being told "10 mins away" or "driver's on Bath Road" (when they actually picked up the phone).-On their website, they talk about using the airport short stay car parks for drop-off/pick-up. But they use the airport drop off area each time, so I'm hoping no fine comes through.-I had 45 miles of petrol left when I dropped off; it was on 0 when I picked it up. Their yard is not 22.5 miles away so they drove it somewhere else.-They disconnected the dashcam which suggests dishonesty and that they have something to hide.Only positive is that so far can't find any problems with the car.
I was a bit worried about booking with Happy Days given some of the previous negative reviews, but it was last minute (8hrs before) so had no choice. They called me shortly after booking to confirm everything and also told me they are under new management.The service was excellent - I called them 20 mins before arriving at the airport and they asked if I minded making it 10 mins later which I didn't, and it meant they met me at a faster drop off point. A very friendly lady was waiting for me at the T2 drop off point, who looked around my car and then gave me my return info. On return, I called them as soon as I had all my luggage and by the time I made it up to departures (again a quicker meeting point as it was late in the evening) and they were there with my car, less than 10 mins after calling them.Yes there were 2 other Happy Days staff in my car with the driver coming back to the airport, but they do have to get back to the airport to collect other cars (not sure how people think they get back?). Yes my seat had been moved which people have complained about in other reviews, but I would rather that then them try and squish into my driving position. Mirrors moved too, but they need to be adjusted to whoever is driving.I really couldn't fault them, they were polite and the service was excellent. I will definitely be using them again :)
Terrible. Awful. Avoid . We travel a fair bit, several times a year and have used various companies for meet and greet, and this is by far the worst. As we arrived back in the UK last night, none of the phone numbers provided were operational, and I tried all of them, including the number stored on my phone from the driver taking our car of us a week ago. We honestly thought they'd just stolen our car and shut down shop. We were left terrified for half an hour, with two kids in tow, before they eventually rang us. Call was casual and interested, no reaction as I told them about the lack of working phone lines. Car was dispatched and arrived in a reasonable time, well after a second call to hurry them up. Car seems to be intact, so that's something. And yes, it was delivered to the drop off area, clearly to avoid charges ( and not due to the other areas being busy, as they tried to tell us) . Big red flags here. Will avoid. Lesson learned.
Sham of a Co. Crashed my car in front of me and failed to resolve by denying any responsibility.Investigations shown: - they have been allowed to advertise themselves falsely on SkyparkSecure. - they have purported to be a member of Safer Parking despite their membership lapsing.- they have operated within Heathrow airport in direct conflict with airport byelaws, and do not have any licence to operate at Heathrow.
AVOID. Used them on 3 occasions hoping each time that their service would improve. Will never use again as each time they have always been late. One of their drivers told me "they are a terrible company". Even phoning them 30 mins before arriving at LHR (as requested) the driver still took anywhere between 25-40 minutes to arrive to collect the car. The same on returning, they take anywhere between 25-50 minutes to bring the car to the airport. They avoid using the Heathrow Multi Storey car park in order to avoid paying the LHR parking charges, all other parking companies are based in the car park and have an attendant on site. Happy Days have nobody on site and do everything via phone but sadly their customer service is appalling. Will NEVER use them again and suggest you don't either.
We booked Happy Days Parking (with supposedly good reviews) through the shell company Sky Park Secure. Similar to others we had a terrible meet and greet experience - they kept us waiting for an hour and we saw from the mileometer (which we forwarned them about) that whilst we were away they were using our car to go back and forth to the airport clocking up 35 miles. When we complained to Skyparksecure they devolved responsibility saying our contract was with Happy Days, not them. Unexpectedly Happy Days are not responding.
Shambles of an outfit. Was not there to 'Meet and Greet' us. I believe my car was driven approx 100 miles whilst we were abroad. It was a lot more dirty than when I left it with them. On our return after holiday they did not answer their phones so we waited a long time for return of our car (bad for my wife and I, but also for our friends who we went with). Interesting because going onto the Skypark site, they use 'Reevo ' reviews, who themselves as a company, only have 2 out of 5 stars.... It says it all...
Rang to drop off the car. Told me I would need to wait 30 mins, after a lot of complaining they arrived after about 10 minutes.On arrival on my way home, rang and was told they would arrive in 20 mins (as was only just before passport control) I thought that would be o.k. They arrive 30 minutes after they said. The car was filthy, the radio changed to an alternative station and look dishevelled. Only blessing was they didn't take my parking money I'd accidentally left in the car. Don't use. Wish I had read the reviews first.
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Happy Days Parking | Heathrow Airport Parking
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