Review Time
This is no longer drop off and pick up from the short stay car park. They come to the passenger drop off area. I have just got off a long haul flight and been told I have to wait 45 minutes for my car because they do not have a driver available, despite them having all my flight information. The lady on the phone was difficult to understand and entirely unhelpful. I would not recommend this service.
Do not use this service. I had to wait a whole hour for my car to be returned! I started to think I'd handed the keys over to some shysters who had stolen my car and was debating calling the police. It would have been far quicker to have parked in the long stay which is not what I paid for meet and greet for
If I could leave 0 I would. The meet and greet drop off were not there. They came after 2 phone calls , leaving us running to check in. When we arrived back tired as we had a night flight, I rang as soon as we had the luggage but to no avail! We stood outside freezing and rang again ; finally after 1 hour of waiting a lady came. My car boot has a spare tyre and under the tyre was full of water so god knows where the car was stored; must have been in a puddle. Nowhere else was wet so it doesn't make any sense but its taken ages too dry out! I used jetparks at stanstead and will continue to use this 5 star service. This was awful, unprofessional, bad time management and caused water damage to my car!
If there was an option for Zero stars they would get that, get told to Phone 30 mins to arrival which we did, waited at drop off point for another 40 mins!! On return told to Phone when we have luggage even though driver that collectect our car at drop off said phone while your waiting which we did, waited at Terminal for another 40 mins for car to come back, absolutely Dreadful service which you pay good money for, on hindsight should of phoned as leaving Vegas!! " Happy Days" should rename Crappy Days. Avoid
Had to write a review to say thank you for the wonderful service! Dropped our car off with Happy Days at departure drop off and then picked it up from the lovely Mena in perfect time when we arrived after our holiday. The best service to jump in our car straight away!Thank you very much Happy Days parking! We will definitely be using you next time and would gladly recommend :-)
Wish I had read the reviews before I booked up. The same problems. All liars. Say they have been there 30 mins looking for me for the drop off. And worse on the return, had me going up and down in the lift to try and find them only to finally find them in the drop off 1 hour later. Horrendous company. Do not book up with this company.
Terrible!!!! They damaged our car. We parked at Heathrow from Monday 24th September until Sunday 29th September. Happy Days chipped a large area of paint on our car and despite constant pestering have not bothered to speak to us. They were also really late on our return and we had to wait in the rain. NEVER USE THIS COMPANY - THEY ARE SERIOUSLY UNPROFESSIONAL
DO NOT USE THIS COMPANY!Booked this company through Sky park secure, used them at terminal 5 heathrow, advised to meet at short stay car park etc.On the day was told to go to the drop off area at Heathrow terminal 5 although we know you aren't supposed to do things this way. Some guy in a tracksuit took our new Mercedes and we felt very uncomfortable.When we landed again was told to meet at the drop off area although signs everyone saying not to do this as you will incur a fine, was all very rushed and we didn't properly check the vehicle as we knew we were being timed and were in the wrong area. when we got home noticed scratches all around the chrome on our brand new merc. As expected the company will not help us at all.Believe they get customers to do this way so they feel pressured and wont check the car, completely gutted. Never go for the cheapest company there will always be a reason why.
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Happy Days Parking | Heathrow Airport Parking
