hatsandcaps.co.uk

4.3
4.3 Based on 201 reviews

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Average Rating

4.3

/
5

201 Reviews

5 Star
80%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
13%

Filtered Reviews

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Review Time

ML13
I ordered a hat on Monday explaining…

I ordered a hat on Monday explaining that I needed it for a gift later in the week. It was packed and despatched on that Monday and arrived early the next day! I am delighted with the standard of customer care, and also very pleased with the hat.

5
Date of experience: Sep 25, 2023
Connor Bell
Great all round service and product

Easy ordering, quick delivery. The hat was well packaged and in a nice box. The Fedora hat is a great fit and nice style, bought for gardening in the heat ready for next summer. Thank you so much!

5
Date of experience: Sep 17, 2023
Fabulous experience

My hat arrived today. Beautifully packed. I had a couple of questions before ordering re size etc. Contacted them by email and had an answer almost immediately and well out of their opening hour times. Great support from Anja. Thank you

5
Date of experience: Sep 13, 2023
Edwina Smith
Excellent customer service

They could not have been more helpful when our parcel appeared to be stuck at a sorting office.We had emails and kept updated. You don't get that with chat bots.Keep it real, please. And well done.

5
Date of experience: Sep 05, 2023
Paige
Great hat

Ordered the "sur la tete" Womens Traveller and it came the next day - beautifully packaged. The hat is perfect, the price was so good and the quality is brilliant - would definetely recommend and buy from again

5
Date of experience: Aug 22, 2023
Jarrod Cook
Delighted with order

Delighted with order. Second Failsworth Hats Henley Showerproof Sun Hat I have ordered. Have ordered caps before but global warming plus the fact due to chemotherapy I needed extra protection in sun. It's really smart, comfortable, and cool in heat. 100% recommended Great hat and great service

5
Date of experience: Aug 01, 2023
Tammy Lewis
Amazing service!Great item!Couldnt be…

Amazing service!Great item!Couldnt be more pleased!

5
Date of experience: Jul 13, 2023
Lorelei Reed
The Traveller packable sun hat was a…

The Traveller packable sun hat was a perfect fit and arrived well packaged. Very pleased.

5
Date of experience: Jun 28, 2023
VT84
1st class everything…

Hatsandcaps have a vast range of competitively priced products. Columbia skip cap was 1st class. Customer service 1st class as well. Very impressed and will.buy again.

5
Date of experience: Jun 27, 2023
Orville Taylor
Returned with no dramas

So ordered a hat from Village Hats, tried the hat on wasn't really sure mulled over it for a few weeks and decided to send it back it had been a right few weeks, but had absolutely no hassle at all on the return, all professionally done and for that I am really appreciative.

5
Date of experience: Jun 23, 2023

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