Review Time
I was looking online for a particular hat and found this company. I was attracted by the look and price of the hat and went ahead with the order. It arrived on time and was packaged really well. I emailed Hatsandcaps to let them know how delighted I was with my purchase, and can highly recommend them.
Had never heard of this company before, but came across them by searching the Internet- after trying and returning lower quality items from other places.The advice on the site and the delivery service (and option of free returns, given I'd had to return items I didn't like from other places) made me give them a go.And I was delighted with the two products I bought. Best beanies I have ever had. They are now my "go to" place for hats!
Lost my cap on a train. Ordered a replacement at 2pm and received, using the Royal Mail first class service, 10am the next day, a Saturday. Excellent service Have used this company several times in the past and they have been excellent.
Gaspard the Superstar!I had a stressful situation re InPost sending the wrong parcels across the country - Village Hats received a huge package not meant for them but of high value to me. Despite this really not being their problem, Gaspard massively helped me out getting it sent back to the intended retailer. So appreciated and great to get clear prompt email responses vs getting stuck in a 'bot' loop!Oh and the hats that I did buy were great also :) Thanks again Gaspard!
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