hatsandcaps.co.uk

4.3
4.3 Based on 201 reviews

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Average Rating

4.3

/
5

201 Reviews

5 Star
80%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
13%

Filtered Reviews

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Review Time

Gary Smith
Amazing supplier

So happy with this company. Good selection, good price, great coms and very fast delivery, thank you 👍

5
Date of experience: Jan 12, 2024
Ricky R.
I was looking online for a particular…

I was looking online for a particular hat and found this company. I was attracted by the look and price of the hat and went ahead with the order. It arrived on time and was packaged really well. I emailed Hatsandcaps to let them know how delighted I was with my purchase, and can highly recommend them.

5
Date of experience: Jan 10, 2024
Brilliant. Now my "go to" place for hats

Had never heard of this company before, but came across them by searching the Internet- after trying and returning lower quality items from other places.The advice on the site and the delivery service (and option of free returns, given I'd had to return items I didn't like from other places) made me give them a go.And I was delighted with the two products I bought. Best beanies I have ever had. They are now my "go to" place for hats!

5
Date of experience: Dec 29, 2023
Art Sanders
Last minute decision to buy a cap for…

Last minute decision to buy a cap for the holiday season. Ordered Tuesday, received Wednesday in Glasgow! Great fit and superb service

5
Date of experience: Dec 20, 2023
Bubby Ross
Cap arrived in less than 24 hours

Lost my cap on a train. Ordered a replacement at 2pm and received, using the Royal Mail first class service, 10am the next day, a Saturday. Excellent service Have used this company several times in the past and they have been excellent.

5
Date of experience: Nov 18, 2023
Thank you

Thank you: the navy blue colour I ordered was TRULY Navy. The delivery of my Beret was quicker than I expected; thank you again. E.P.

4
Date of experience: Nov 11, 2023
Melissa Barnes
Good delivery nice item and great contact

Good delivery nice item great

5
Date of experience: Nov 01, 2023
SH78
Gaspard the Customer Service Superstar!

Gaspard the Superstar!I had a stressful situation re InPost sending the wrong parcels across the country - Village Hats received a huge package not meant for them but of high value to me. Despite this really not being their problem, Gaspard massively helped me out getting it sent back to the intended retailer. So appreciated and great to get clear prompt email responses vs getting stuck in a 'bot' loop!Oh and the hats that I did buy were great also :) Thanks again Gaspard!

5
Date of experience: Oct 25, 2023
Corina Price
great quality and stylish hats and fast…

great quality and stylish hats and fast customer service.

5
Date of experience: Oct 18, 2023
Aidan
SUPERB CUSTOMER SERVICE

Have purchased a number of hats for both my wife & I over the last two or three years. Quality & pricing always good but above all, the customer service is excellent.

5
Date of experience: Sep 29, 2023

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