heartland.co.nz

3.2
3.2 Based on 101 reviews

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Average Rating

3.2

/
5

101 Reviews

5 Star
42%
4 Star
11%
3 Star
4%
2 Star
6%
1 Star
38%

Filtered Reviews

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Review Time

bouletdu91
I have been very impressed by Heartland…

I have been very impressed by Heartland Bank because they have been extremely helpful and willing to provide financial assistance for our business with a proactive approach when other major banks have not

5
Date of experience: Jun 20, 2020
Madonna Cooper
Everything was really quickly processed…

Everything was really quickly processed and nothing was a problem

5
Date of experience: Jun 20, 2020
Tucker
Great Customer Service

All the staff that I havnt been in contact with have been extremely helpful with any queries/applications I have made. They respond quick and always follow up phone calls when they say they will. I am very impressed with heartland customer service and would highly recommend them to anyone. Recieving a phone call after covid struck to see if they could help out in any way was also very nice to receive.

5
Date of experience: Jun 20, 2020
Lindsay Brown
Extremely user friendly systems and…

Extremely user friendly systems and processes in place. Hassle free application process and quick turn around times.

5
Date of experience: Jun 20, 2020
Tyra Brooks
Interest rate was increased after the…

Interest rate was increased after the first year when other interest rates were dropping at major banks, felt this was not called for.

3
Date of experience: Jun 20, 2020
Imogen
Love Heartland

I approached Heartland in response to their TV Advert which I found a little unbelievable, “approval in 30 minutes “ type of ad.That didn’t work in my case and it took a few days which I found remarkable.When the banker / appraiser rang me it was obvious he had a good grasp of small business and cash flow issues we face.He split my loan in half with one half being a revolving credit which is fantastic and it has solved my seasonal cash flow issues totally.I am on the West Coast if the South Island and we have our own Development Trust, I did st one point have a business loan there however their draconian terms and conditions nearly crippled my business, Heartland is a totally different ball game and I have no hesitation recommending them.

5
Date of experience: Jun 20, 2020
Reese
Heartland are easy to deal with and I…

Heartland are easy to deal with and I think their rates are very competitive

5
Date of experience: Jun 20, 2020
Maxmaxounet9932
Super Impressed when Covid 19 shutdown…

Super Impressed when Covid 19 shutdown was announced I got a call from Heartland to offer what they could do to help. I wish they had day to day banking facilities I would love for them to be our regular bank. They are so approachable and willing to help.

5
Date of experience: Jun 20, 2020
Clinton Brooks
Easy to work with

Easy to work with. Have been so helpful.

5
Date of experience: Jun 20, 2020
Jcshy
Sympathetic to the challenges

Sympathetic to the challenges small business face especially in these unprecedented times.

5
Date of experience: Jun 20, 2020

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