Review Time
The bracelet is inaccurate. The response from Aktiia is totally inadequate. I have a number of emails with their support team which have failed to address the key issues. 1 the bracelet does not record my BP in a consistently frequent manner (long periods with no measurements) and 2 the measurements are inaccurate being at first consistently below accurate cuff measurements (verified by other devices' readings) and then consistently above cuff measurements (again verified by other device's readings). The replies from their support were initially patronising simply repeating basic instructions, which I had already read and complied with, and then with no logical basis questioning my conclusions which were backed up by the data their bracelet and cuff produced. In fact some of the key chronological information i provided to them was misquoted back to me suggesting that the support team had not extended me the courtesy of reading my mail carefully. My "one star" rating is confirmed but only because there in no "no star" rating.
The bracelet is unobtrusive and easy to forget but I do find myself irritated by not seeing a reading first thing in the morning. I appreciate that the various algorithms make their own decisions according to their rules but I would like to be able to trigger a reading when I choose to. Battery life is good enough, especially when considering how small the thing is.
So far it has really opened my eyes about my blood pressure. With this information, my doctor and I have increased my blood pressure meds to help me bring that back down to normal. The only thing I wish was an option to have a different band, maybe something more breathable and easier to adjust. The band is good just wish there were a few options. Depending on the time of day or activity it gets very tight and has left a bit of a rash on my wrist, but that might have been me not washing it properly.
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Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.
Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more
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