homes.com

2.4
2.4 Based on 173 reviews

Dont just search for a house, find a place to call home. #FindYourHome...

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Average Rating

2.4

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5

173 Reviews

5 Star
27%
4 Star
4%
3 Star
5%
2 Star
4%
1 Star
60%

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Gail Reed
This is a shady company scraping local…

This is a questionable company scraping data from local government sites. They claim to be adhering to privacy practices so they won't remove our personal information.Why are they fraudulent?First and foremost, A company that does not acknowledge the role of PII (personally identifiable information) is never legitimate. If they can't adhere to this, imagine how your data is circulated and the lack of security within their system.They say they use our data to help realtors with listings and sales for data analysis purposes. But if they understood what PII is, then they would know that your full name should be the first thing off their list of displayed information. According to them it's ok to breach our privacy along with being not-trusting company.They are associating your full name with your address, a privacy concern, without requesting confirmation from you of ever opting in—a shady tactic. A user's name should be opted out by default and only opted in by the owner's choice. This makes it easier for stalkers to find you. Or they can use any scenario for malicious intent.They don't allow you to easily opt out of their system and have your name removed. They previously allowed you to email them; typically, they would remove it a day later. However, now that they receive too many requests, they have decided it is too much work and emailed me that they are within their rights to display my Personal Information. Great.Although my information is public, you must know where I reside before searching a county website. Considering many government records, an individual must manually search all government websites to obtain or find a person. The difference here is that you are getting information from the government site and displaying it on a non-official government website, exposing it to people who aren't in your best interest.You are a third party, scraping and revealing people's names associated with their addresses without their permission, which differs from an official county government with official records.

1
Date of experience: May 21, 2025
Nathaniel P.
Several emails daily…

I have requested multiple times to be taken off their email list. I continue to get emails from this company several times a day. I am not looking for a home nor am I going to in the near future. If I did I would not even consider this company. It is an absolute pain in the butt getting several emails every day.

1
Date of experience: May 21, 2025
MP61
Deceptive Billing Practices — Misled Into $2,544 in Unauthorized Charges

On January 16, 2025, I was contacted by a Homes.com representative who offered what was described as a promotional membership for $636 per year. I was explicitly told that the $636 was a one-time annual payment. At no point was I informed — verbally or in writing — that this was a monthly recurring charge. There was no written agreement or call transcript provided, and everything was handled over the phone.Only after noticing several charges on my credit card did I realize I had been billed $636 every month, totaling $2,544.00 before I was able to stop the billing. When I contacted Homes.com, they had no record or documentation to confirm my supposed agreement to a recurring charge.This situation is a clear violation of California’s Automatic Renewal Law (Cal. Bus. & Prof. Code § 17600 et seq.), which requires businesses to disclose auto-renewal terms in a clear, conspicuous manner and obtain affirmative consumer consent.What is even more concerning is that I am not alone. I have since discovered that many other California Realtors have reported similar experiences with Homes.com — being misled into thinking they were purchasing a one-time annual service only to discover they were enrolled in an undisclosed monthly billing cycle.It is apparent that this is part of a larger, intentional sales tactic designed to mislead real estate professionals and inflate subscription numbers through omission and misrepresentation. This behavior is unethical, potentially illegal, and financially harmful to our membership.

1
Date of experience: May 19, 2025
Davina Kelly
Bots? Nothing real about the leads.

Every "lead" I have received has been a phone call which, when I answer, the person on the other end of the call states that somebody called them. I have yet to get a lead that is actually expecting a realtor to be connected to them. I think they use bots and do random calls to justify their existence.

1
Date of experience: Apr 24, 2025
Rupert Adams
Membership cancellation confirmed, but Homes.com still withdrew $140/month

I signed up with Homes.com on February 12, 2025 and cancelled on April 22, 2025 with a live agent. Despite cancellation, the company continued to withdraw $140/month from my account. By September 2025, that totals $1,120, including five months of charges after cancellation.To make matters worse, I received two emails from Homes.com (“We’re sorry to see you go”) confirming my membership cancellation—one dated April 22, 2025 stating cancellation effective Feb 11, 2026, and another dated September 24, 2025 stating cancellation effective Oct 11, 2025. Neither email disclosed that funds would continue to be withdrawn.When I contacted support in July, I was told my account was cancelled but I was somehow “locked into” a contract through April 2026—something I was never informed of at sign-up and which is not mentioned in the cancellation emails.This practice feels deceptive and costly. I am requesting: 1. Immediate stop of all billing 2. Refund of $1,120 (including the $700 charged after cancellation) 3. Clear and honest disclosure for future customersI am sharing this review so others are warned to carefully review any agreements before entering payment details. Homes.com needs to honor cancellations when they confirm them in writing and stop withdrawing funds without proper disclosure.

1
Date of experience: Apr 22, 2025
Frederick B.
Homes. Com will not remove incorredct informatio.

Homes. Com has incorrect information posted concerning ownership of our property. The persons they have listed are not the registered owners. We have sent them proof of this by submitting deed records from our county and they will not correct it!!!

1
Date of experience: Apr 15, 2025
Abraham C.
Waste of money

Waste of money. 21 leads for the year, 0 conversions, $5k down the drain of the homes.com scam.

1
Date of experience: Apr 01, 2025
Larissa Brooks
I feel violated and unsafe

I feel violated and unsafe. An agent took multiple pictures of me and my dogs without my consent. I am a domestic abuse survivor who voiced I did NOT want to be photographed for a her listing. This agent lacked empathy for my situation, and unbelievably rude. While it's true that public parks allow photography, this doesn't give someone the right to disregard someones personal safety or privacy. There's a difference between casual snapshots and targeted photography. Even in public spaces, individuals have a reasonable expectation of privacy and safety. This agent was in vehicle # 20077.

1
Date of experience: Mar 26, 2025
Gary T.
The worst of all home sale sites

Doesn't hold a candle to Zillow or Redfin. Terrible user experience; website is clunky and hard to navigate. Their algorithms ( they boast 3 or 4 lol) aren't even remotely accurate. They disclose home owners names and loan amounts. Beware. All the realtors I know can't stand it either. This won't last. Stick with Zillow and Redfin for the bext userX and accurate information.

1
Date of experience: Mar 22, 2025
McKenna Powell
I succumbed to the temptation and gave…

I succumbed to the temptation and gave them a try, knowing they were owned by CoStar. Terrible decision. A year and over $2k later, not a single viable lead. Mainly spam calls or unqualified , out of my territory leads. Canceled months ago but they wouldn’t reimburse. “Sales Rep” based in Atlanta has no knowledge of NYC real estate, reading answers from a script. Stay away

1
Date of experience: Mar 06, 2025

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