Review Time
Never write reviews however I am left fuming with the absolute poor customer service .. I have emailed, left contact messages, sent message on Instagram and Facebook and heard absolutely nothing!! You offer next day delivery but then no order arrives the next day how can you charge customers for next day deliver and not follow through do not order from these!! Have no care for their customers absolutely disgusted by the service
If I could leave a zero review I would!!Absolutely disgraceful company. Ordered my daughter a dress on next day delivery on Wednesday and it's still being processed today!!! No way of contacting them except sending a message. They don't reply. Would never use again.
Quality and pricing if clothes is good. Tracking and customer service is nonexistent when returning items. No confirmation that item has been returned despite it being tracked and no sign of a refund. Customer service email is ignored. Has unfortunately put me off ordering again.
Bought a pair of size 20 jeans that fitted perfectly so decided to buy another 2 pairs only for them not to fit at all, I couldn't even do them up! So then I bought a size 22 pair thinking they'd definitely fit... I couldn't do them up even more!! The sizing is definitely off especially when I'm usually a size 18 in most my jeans but knew in the style ran small so went with 20...
What ever you do, DO NOT order from this company.The fact that the clothes are cheap, poor quality and stink of chemicals the main reason is that they do not refund once you have returned the items.The return process is impossible, the site returns portal doesn't work. I had to get in touch with paypal who finally got through to them to sent me the correct email details to actually make the return.Then once they received my items they never refund the money. With countless emails back and forth they still haven't refunded me!They received my items in JUNE!
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