inthestyle.com

2
2 Based on 201 reviews

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Average Rating

2

/
5

201 Reviews

5 Star
20%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
72%

Filtered Reviews

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Review Time

Suzi
Never write reviews however I am left…

Never write reviews however I am left fuming with the absolute poor customer service .. I have emailed, left contact messages, sent message on Instagram and Facebook and heard absolutely nothing!! You offer next day delivery but then no order arrives the next day how can you charge customers for next day deliver and not follow through do not order from these!! Have no care for their customers absolutely disgusted by the service

1
Date of experience: Dec 05, 2025
Sofia
Honestly no words

Honestly no words. Just the worst.

1
Date of experience: Dec 04, 2025
Cindy
If I could leave a zero review i would

If I could leave a zero review I would!!Absolutely disgraceful company. Ordered my daughter a dress on next day delivery on Wednesday and it's still being processed today!!! No way of contacting them except sending a message. They don't reply. Would never use again.

1
Date of experience: Dec 03, 2025
Rachel
Poor customer service and refunds process

Quality and pricing if clothes is good. Tracking and customer service is nonexistent when returning items. No confirmation that item has been returned despite it being tracked and no sign of a refund. Customer service email is ignored. Has unfortunately put me off ordering again.

3
Date of experience: Nov 29, 2025
Andy Hibbert
Return items…

Bought my wife a jumper that didn't fit, but it is proving really difficult to return the item. Have contacted in the style via email but no response. Decent quality clothing but aftersales requires improvement.

3
Date of experience: Nov 11, 2025
Hannah
Really bad sizing in jeans!

Bought a pair of size 20 jeans that fitted perfectly so decided to buy another 2 pairs only for them not to fit at all, I couldn't even do them up! So then I bought a size 22 pair thinking they'd definitely fit... I couldn't do them up even more!! The sizing is definitely off especially when I'm usually a size 18 in most my jeans but knew in the style ran small so went with 20...

1
Date of experience: Oct 07, 2025
Emily Lowden-Smith
Great customer service team

After an overall crappy experience, I was turned around by the quick reply and action by Star! Truly fab customer service

5
Date of experience: Sep 11, 2025
Philippa Devlin
DO NOT BUY FROM THEM

What ever you do, DO NOT order from this company.The fact that the clothes are cheap, poor quality and stink of chemicals the main reason is that they do not refund once you have returned the items.The return process is impossible, the site returns portal doesn't work. I had to get in touch with paypal who finally got through to them to sent me the correct email details to actually make the return.Then once they received my items they never refund the money. With countless emails back and forth they still haven't refunded me!They received my items in JUNE!

1
Date of experience: Sep 06, 2025
Taylore Laing
Refused to refund items twice within…

Refused to refund items twice within the return timescale, avoid this company at ALL costs

1
Date of experience: Sep 05, 2025
Miss Howells
Ariana was fab dealt with my issue…

Ariana was fab dealt with my issue quickly, great company & great staff

5
Date of experience: Sep 02, 2025

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