iplum.com

3.9
3.9 Based on 138 reviews

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Average Rating

3.9

/
5

138 Reviews

5 Star
60%
4 Star
12%
3 Star
4%
2 Star
5%
1 Star
19%

Filtered Reviews

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Review Time

Great service

It was easy to port numbers over from our previous service. It was very quick and easy to add a new number. The app is easy to use. The approval to text took much less time than our previous provider. When I send in a question it is quickly answered. The price is much better than our previous provider. So far we have not had any service problems with calls. I’m very happy we made the switch.

5
Date of experience: Mar 11, 2025
Emo Butler
Very Helpful

I have had a successful time with iPlum so far and am really happy to have this service. It helps me maintain a professional relationship with my clients, and having a HIPAA compliant platform is very helpful and necessary for me.

5
Date of experience: Mar 11, 2025
Angelina
Easy to use and understand

Easy to use and understand. The only reason I didn’t give 5 stars is because setting up texting was a pain and I had to wait to be approved.

4
Date of experience: Mar 11, 2025
Hale Lewis
It is very easy to use

It is very easy to use! It is also very affordable and works well. I definitely recommend it. I have used other products, and I did not get text messaging, which is very important in my business, so this makes the service even more complete.

5
Date of experience: Mar 11, 2025
KK58
Has made texting with my clients…

Has made texting with my clients easier, as well as having numerous resources to use when I am out of the office or outside business hours.

5
Date of experience: Mar 07, 2025
Vivian Harris
I really like how easy it was to get…

I really like how easy it was to get started with iPlum and how intuitive the app is. The one thing that was a bit frustrating is that I did not realize I needed to register for text messaging and I wish that had been a bit more clear right when I signed up because I might have missed a potential client. I also wish there was more screening out of scam phone calls because I get a lot! But overall I am happy with the service. It is a good price for what I get and it has been working.

4
Date of experience: Mar 07, 2025
Mark Long
BEST customer service

Christian was the BEST at helping me with every question. Was very easy to schedule time with him and he was very responsive. A really refreshing customer service experience!

5
Date of experience: Mar 05, 2025
Harriet Brooks
Easy to use and set up

Easy to use and set up. Provides the confidentiality and HIPPA requirements that I need with another form of communication.

5
Date of experience: Mar 05, 2025
Matt Barnes
Great Online Resources

The instructions listed in the online guides make everything super easy when starting with iPlum. I was able to find everything in the online guide, so I didn't even need to open a customer support ticket when setting up.

5
Date of experience: Mar 03, 2025
Maud S.
Quick

Quick, easy to use. Needed to shift quickly to iplum after my google voice number was suspended. Helpful and seamless.

5
Date of experience: Mar 01, 2025

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