Review Time
Dirty, stinky ferry Ulysses. Unfriendly staff, rude especially in the duty free shop. In the cab it's not a first time there is no aircon. You can't warm the cab up at all. You are freezing while you try to get some sleep. Lack of management when on or off board. Didn't care to switch on the fridge when disconnected. Comparing to Stena Line I'm very disappointed
Dont trust the information given when a delay is sent, blamed the weather for the delay from rosslare to pembroke yet the same time ferry to holyhead from dublin left near on time.No information given after this we just had to sit there, so nice for them to offer a free soft drink though after waiting an extra 3 hours beyond the delay.If you can swim, id recommend it instead
The Ceasar salad looked great and with 50% off we thought grumbly tummies were in for a treat. We were delayed boarding so we hurried to find a table to devour our hot chips, salad and a roll. We couldn’t find any butter for our roll but a hungry belly needs no sauce. On the subject of sauce, the ceasar dressing was rather nice but the salad it accompanied left us less than impressed. The salad had about 50% brown lettuce and the croutons were soggy.
Outstanding service from Irish Ferries – Dover to CalaisI had an absolutely amazing experience with Irish Ferries when traveling from Dover to Calais. While waiting to board, my car battery went completely flat after charging my phone with the car turned off. I went to the Irish Ferries office for help, and the manager went above and beyond to assist me.He first tried to jump-start my car, but when that didn’t work, he offered to personally take me out of the port to buy a new battery. He drove me all the way into the city, waited while I got a replacement, and then even helped me change the battery using his own tools.You don’t often meet people so genuinely kind and helpful. I’m incredibly grateful for his time and effort. it turned what could have been a stressful day into a really positive experience.Thank you so much to the Irish Ferries team at Dover — truly exceptional customer service!
Booked on the James Joyce hollyhead to Dublin. On a quiet empty boat. I'm a freight driver common for drivers to be treated as a second class citizen by irish ferries. Never used them only when im caught with time. Boarded boat with a severe flu eyes watering the works. I asked when getting a cabin could I get a single for obvious reason. Was told all drivers are sharing (it's very busy).And people wonder how covid spread in Ireland. I did not take the cabin I have more respect for my fellow human s.mor than irish ferries has that's for sure . A disgrace. Should be made take the name irish of it.nothing about it
Running 80 minutes late on a 90 minute crossing is impressive, apart from that nothing else was impressive. The boards still gave the ferry we were booked on as being on time even when it was already 45 minutes past the leaving time and there was no sign of the ferry. The staff were a mix of friendly and rude. The food was cold and in short supply. Our first experience of Irish Ferries over DFDS but will definitely spend the extra and go with another company in future.
I passed the channel on the 27th Oct. ´25 to Dover. The "isle of Inishmore" had showers available to all customers!! It was the first time I had this wonderful service on a ferry I had only seen available for commercial drivers. Now I know what to look for when booking a ferry!Thank you so much.
Ferry was Pembroke to Rosslare return 5 day short break, Ferry over was delayed which can happen, cabin was ok but tiny, very uncomfortable. shower was almost unusable, the only positive thing on the journey was the staff, especially the restaurant staff, very polite and friendly. very very nice. The return journey was cancelled on the Wednesday before the Friday am return and offered to reschedule to evening sailing Rosslare to Pembroke or Dublin at 730.am, I called and rescheduled for the Dublin to Holyhead, getting to the port is so much easier. Staff were friendly on the ground, Cabin this time a 1 bedroom was lovely, clean, food was good and crossing was pleasant until we were disembarking, ramps did not work so we waited a while and finally off, no staff on the ground to direct traffic, I was first off and lost and took a chance and all the cars followed me, easy out. I wish something could be done with the port at Pembroke, the fares are very expensive for what it is and no facilities or comfort provided. Port authorities or whoever is in charge so take note, Pembroke is miserable and Rosslare a disgrace.
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