ivyluna.uk

2.9
2.9 Based on 162 reviews

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Average Rating

2.9

/
5

162 Reviews

5 Star
42%
4 Star
5%
3 Star
1%
2 Star
4%
1 Star
48%

Filtered Reviews

Filter Reviews

Review Time

ekta shah
winter coat

Ordered a winter coat. Perfect

5
Date of experience: Dec 02, 2025
Amelia Hussain
My order came on time and the top looks…

My order came on time and the top looks really cute.

4
Date of experience: Dec 02, 2025
tania gherasimov
I have bought a very lovely dress and a…

I have bought a very lovely dress and a coat the dress quality is very good. The coat looks nice.

5
Date of experience: Dec 01, 2025
helenc
Appalling Experience!

Absolutely appalling quality and customer service. So disappointing.

1
Date of experience: Nov 30, 2025
Mrs T
Friendly service with prompt attention

Friendly service with prompt attention

5
Date of experience: Nov 30, 2025
Noah Daniels
Customer service helped me quickly with…

Customer service helped me quickly with a size change. Great experience.

5
Date of experience: Nov 30, 2025
alison
BE WARNED cheap,nasty not well made…

BE WARNED cheap,nasty not well made clothing .dont be fooled by pictures. You can not return unless you pay to be sent back to china which dose not say on there returns.They have a shop in london cant send them back there.There trick if to offer you a % off but you won't wear them trust me.STAY AWAY .And if you notice on reviews they only reply back the hand full of happy customers and that's because they give them a gift card for more rubbish.

1
Date of experience: Nov 29, 2025
Mrs White
Do NOT use

Do NOT use. It’s a co where all returns have to be returned to China, tracked, at YOUR cost. Even if the goods are damaged/faulty!! Min cost to return faulty goods approx £30. I was offered 50% refund which in fact was the less than the shipping costs to return. This is disgraceful behaviour.

1
Date of experience: Nov 29, 2025
Lucy
I wish there was an option to give…

I wish there was an option to give negative stars!!! This supplier just outright lies. The photos on their website are pure fiction and the product is NOTHING like advertised. To make matters worse they make it impossible to return for a refund and insist on giving to credit to spend on more awful tat!!!! AVOID AVOID!

1
Date of experience: Nov 29, 2025
Patsy
Good quality for the price

Good quality for the price. The colour is exactly as shown.

5
Date of experience: Nov 28, 2025

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