johnryanbydesign.co.uk

4.8
4.8 Based on 187 reviews

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Average Rating

4.8

/
5

187 Reviews

5 Star
94%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
3%

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Very easy deciding on the right bed and…

Very easy deciding on the right bed and putting an order through. The bed is simply divine! Like being in a 5 star hotel bed while being hugged by 100 angels

5
Date of experience: Jan 17, 2025
Willow P.
Thoroughly recommended

The website is full of helpful information, and once chosen JR staff phone and chat to make sure everything's right for you - which involved changing to a zip and link mattress with different ratings for us.Delivery couldn't be easier with the mattress unpacked, put on the bed and packaging taken away.Plus, the mattress is awesome and we're both sleeping far better.

5
Date of experience: Jan 15, 2025
Raife Rogers
Superb service and a top quality mattress.

I bought from John Ryan because they offer a money back guarantee which is difficult to find on the high street. I ordered a seconds mattress on a Saturday and received a phone call on the Monday to check that the mattress would suit me. The delivery team contacted me a few days later and the mattress was delivered a week later. I can't fault that process. The mattress itself (Artisan Luxury King) is super comfortable, soft enough for my body to feel cosseted and perfectly supportive so there are no pressure points anywhere from top to toe (I am 5ft 10in and weigh 73kg). Superb service and a top quality mattress. I wouldn't hesitate to order from John Ryan again.

5
Date of experience: Jan 12, 2025
Lincoln
Top quality products

Thoroughly recommend John Ryan mattresses/ beds. This is our third purchase from them as have always been very pleased with the quality. Not cheap obviously, but you get what you pay for. Communication and delivery also trouble free

5
Date of experience: Jan 10, 2025
Ebony Harris
We’ve bought about 10 mattresses from…

We’ve bought about 10 mattresses from you now. Every single bed in our home and holiday home now has one from you. Every order process, every delivery, every follow up has been great. And of course we and our guests all sleep very well!

5
Date of experience: Jan 10, 2025
Excellent Product and Service

Excellent communication and sound advice given by John Ryan before placing my order for a King Size 'zip and link' Artisan 004. Delivery was on time and very well managed. Mattress is superbly comfortable, the division between the two mattresses undetectable in use, and just what I needed in terms of manageability for turning which I have now done for the first time. It was so easy compared to risking life and limb turning my previous King Size mattress. I would thoroughly recommend John Ryan, both it's products and customer service.

5
Date of experience: Jan 10, 2025
Shane Walker
Amazing purchase - thank you

Our new mattress, base and headboard are amazing. They were expensive but worth every penny. Julie Collier was very helpful answering questions I had ahead of placing the order including sending us a sample book to help us choose the correct fabric.Delivery was slick.Never slept so well !!

5
Date of experience: Jan 08, 2025
Kevin Fisher
Really nice bed and very good service.

Really nice bed and very good service.

5
Date of experience: Dec 31, 2024
Wilfried Johnson
Just came back to John Ryan after we…

Just came back to John Ryan after we had our super king for 7 years. I'm now looking for a mattress for my kids. Our super king is really excellent, I wouldn't buy a mattress from anywhere else.

5
Date of experience: Dec 26, 2024
AsFyer
The customer service was appalling

The customer service was appalling, it started with We've got your order and the next call you get is from the delivery team. & When you don't get a call three weeks on - you're told to ring the delivery team yourself! The delivery people had better customer service. All the blurb info on discussing your requirements NEVER happened. The mattress is wonderful but so it should be for the price.

3
Date of experience: Dec 24, 2024

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