joom.com

3.6
3.6 Based on 811 reviews

Easy-to-use app with quality goods and low prices!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

811 Reviews

5 Star
56%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
32%

Filtered Reviews

Filter Reviews

Review Time

LR60
Ok super

Ok. Super. Good

5
Date of experience: Aug 06, 2024
Simone Morgan
Totally disgusting experience with this company …

I’ve had a terrible experience with this company. Don’t believe everything they write in their terms and conditions because it’s all lies. They won’t give you a refund if you do not receive your items fact.My items were never delivered to me. They were sent to another address, but yet I still have to pay for them disgusting stay away!

1
Date of experience: Aug 06, 2024
Drummond
It's easy to buy

It's easy to buy. A lot of good products

5
Date of experience: Aug 06, 2024
Irene Walker
Terrible experience

Terrible experience - products are low quality and when I wanted to return the products, they asked me to send products back to China which would cost me several times more than my purchase cost. They must certainly know that, which is why the whole opration is a scam where returning products is essentially impossible.

1
Date of experience: Aug 06, 2024
JW97
I ordered some cloths to take on my…

I ordered some cloths to take on my holiday xxl t-shirts when they final came they were all to small, the size of medium to large not xxl, so I emailed them at least 4 time but the never once replied only the automated email we will be in contact soon, if I was you don't buy from these definitely not reliable

1
Date of experience: Aug 06, 2024
Ed Baker
Recieved wrong item entirely, no answer on customer support

Recieved wrong item entirely, when I try to contact them about it they simply responded that I should reply with my article number. I do yet after 4 weeks I yet have to recieve a reply. Seems rather unproffesional to ignore repeated attempts from customers to reach a solution.

1
Date of experience: Aug 05, 2024
Brad
Poor quality products

They sell a poor quality products. And it’s hard to get a refund or return a product. They sent me tasks like “please send a video of this”, then “send a video of that”. The last one was “send a video of how you charge it for 5 minutes”, although I’ve already sent few videos of how the product doesn’t work properly. UPD: I got refund in the end, so maybe I was just unlucky. But be careful if you order expensive items.

4
Date of experience: Aug 05, 2024
Skyler Scott
Shopping

I only just joined, and so far so good.

5
Date of experience: Aug 04, 2024
Omnigriz
awful knock off not like the advertised…

awful knock off not like the advertised images, very poor quality print, what a waste of time this site is.______Update, got a refund but no explanation of why such a substandard product was sold. What a waste of time ordering and waiting. I'll certainly not be using Joom again, after seeing the tat they sell doesn't correspond to the images on their site.

1
Date of experience: Aug 04, 2024
Impeccable

Impeccable

5
Date of experience: Aug 02, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More