jumia.com

1.7
1.7 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.7

/
5

201 Reviews

5 Star
10%
4 Star
3%
3 Star
7%
2 Star
4%
1 Star
75%

Filtered Reviews

Filter Reviews

Review Time

Archie Brooks
Jumia Kenya Con Artists!!

Jumia Kenya Con Artists!!For those still making purchases in Jumia be WARNED. I recently purchased from this site and got the wrong order and even after lodging a complain I could not get any refund or an item exchange. All along I thought this was a legit site only to find they are cons stealing from people. The item I bought was from a seller SHIPPED FROM OVERSEAS, anyone can clearly see that the images are mismatched from the name. I get a call from customer service who was indeed not polite at all and could not even give me a chance to talk telling me there is nothing they can do. The return policy clearly states you can return an item if the wrong item was Jumia Kenya lacks integrity and they are fraudsters!! This has to be the worst online shop I have come along

1
Date of experience: Dec 11, 2017

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More