Review Time
I bought these - KEEN WOMENS TARGHEE III WATERPROOF WALKING BOOTS WEISS-BOYSENBERRY 5 - for my wife in January 2024. They lasted less than one year when the sole broke away from the upper. They had been used infrequently - maybe once or twice a week - and then for simple country walks. The best my wife can say is that they were comfortable. Certainly NOT recommended!
Bought some Keen Jasper shoes and after a short period I noticed the left toe area had split, basically making them leaky.School boy error, I didn't keep the receipt but thought after reading Keens ethos, they would understand and assist.Absolutely not, no empathy, poor response, poor communication and basically didn't want to know.Wish I'd read the previous reviews before purchasing, keep away, poor quality shoes but even worse customer care.
For a company who's mission statement is "Cleaner Shoes for a Better Planet" it's a bitter irony that so many of their shoes are now landfill after a few short months of wearI bought a pair of the Targhee 3 on the back of having worn out ( in the right way) a pair of Targhee 2.I'm always dubious about 'fixing what ain't broke' so did spend a considerable amount of time trying to track online another pair of mk 2's as I'd observed the new strip between leather upper and sole on the mk 3 as that's often a sign of cost cutting when multiple seams are introduced. I didn't realise how true this was.My particular pair after a few short months of use have disintegrated either side on both boots as well as the soles (which seem to have far less traction on wet than the previous incarnation) coming away in the area of the new material used. Stay well clear of this model and any others using this material.As a post noteKeen did honour their warranty.
Great looking boots, super comfortable but absolutely not waterproof in the slightest! So so so disappointing. Definitely need to move to GoreTex lining or Outdry and scrap their useless version! Customer service is also useless if you don't buy directly from Keen.
I bought a pair of Keen Targhee waterproof wide fit boots at the tail end of last summer. They fit wonderfully, but I wore them while doing some painting and so resigned them to work, and bought another pair, so impressed was I with the fit. However, the first pairs heel support collapsed so badly, after I guess 12 months, I've thrown them away. The second pair, which I've had probably 6 months, have also got the same problem, and these are no being used only for work. The toe fit is amazing, but sadly as far as being used as walking boots, a big no no. The heel support collapse causes real pain in my ankles, achilles and legs/feet in general. Something I really noticed on a recent weekend in Wales. They were ok on soft ground, but hell on rocky/slippy/roads.Sad really as they are such a good looking/fitting boot. I've noticed they no longer stock/make this particular style.
After three pairs of Keen sneakers having the same problem with the sole coming apart in pieces I contacted Keen but was told my latest pair had just past a year since the sale date so they would offer no help. The first pair I attributed the wear to hard work building my house. The second pair lasted a bit longer but the piecemeal soles they use started falling off. I had a good experience with my Keen water shoes so I tried one more time. The third time was not the charm. The sole pieces started coming apart in just a few months. Instead of shoe-gluing them (multiple times) I should have called for a refund before the 12-month warrantee. After Keen flatly refused to do anything after explaining all of this to them as long-term customer, I switched to Merrell and have been very happy. Taking my Merrells on the Camino this fall after more than a year wearing them, and they have had zero issues with their construction or materials.
I’m disappointed with these boots after a little over a year of use. Initially, they were great for walking my dog, but now they allow water to seep in, leaving my feet soaked whenever I walk through long grass. The seams and sides have started to come apart, which is really disheartening. I owned the same model before, and they lasted for years, so it’s clear that the quality has declined significantly. After spending a whole day in the Peak District with wet feet despite minimal rain, I’ll be looking at other brands for my next purchase.
They don't deserve 1 star. The worst Customer service ever. Every time I called about a credit I was due on my card, they stopped answering the phone when they saw my number coming through. Even their Live Chat stopped chatting and typed "You will receive an email in 24 to 48 hours". I can't complain about the shoe yet, just a flip flop but I will never order from this company again. Not worth the headache
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