Name: lakecycling.com
Telephone: 000000000
Rating: 4.3

JM74 Guest

They did send the missing bolts

They did send the bolts that fell out of my shoes. It would have been better if they had replaced them for free instead of charging me!

Date of experience: Nov 17, 2025

Kevin Walker Guest

3 months ago

Tried numerous gravel shoes...

I explored various gravel, mtb, and cc shoes available in the market, trying them all at home. The model I chose provided the best fit and conformed perfectly to my foot. I highly suggest starting with this brand; feel free to try several options, but this was the best for me. The stiff carbon sole was exactly what I needed, leading to no more foot pain or discomfort!

Date of experience: Nov 14, 2025

Madison Kelly Guest

4 months ago

Would give zero stars if possible

I would give zero stars if it were an option. I usually don’t leave reviews, especially negative ones, but I faced numerous issues with this company. The shoes were far from the specified sizing. I sent multiple emails requesting a return but received no response. I returned the shoes as per the provided instructions, incurring expensive postage to Malaysia. Now the shoes are stuck in customs for 12 days, which doesn’t give me much hope. There has been no communication from the company, and I might never see my money again.

Date of experience: Nov 11, 2025

Gertrude S. Guest

4 months ago

Great products but customer service needs improvement

The products are excellent, but their customer service could use some improvement. I found a discount code through an app and purchased the boots. I received an email asking where I got the code from, and I explained that I didn’t realize it was a trade discount. They canceled my sale but offered me a 20% discount as a gesture of goodwill. I thought it was fair, so I decided to buy them anyway. However, further emails made it seem like I did something wrong by using an app that revealed the code, when in reality, it was leaked by someone else.

Date of experience: Nov 11, 2025

Jessica Anderson Guest

4 months ago

Great fit compared to other brands

These shoes fit my foot better than those from other brands.

Date of experience: Nov 07, 2025

Margaret Leyland Guest

4 months ago

These shoes are really comfortable and…

These shoes are really comfortable and great for riding, but in my opinion, not good for hike-a-bike. The soles are too stiff and not good at gripping. The Boa fastenings also work loose if you are hiking.

Date of experience: Nov 06, 2025

Glen Small Guest

4 months ago

Impeccable customer service

I ordered a set of Lake winter road cycling shoes, and DHL totally messed up and delivered them to the wrong address. I contacted customer services who sent out another pair next day delivery before noon. I love lake cycling she is, I have 2 sets, and another reason for me to stick with them is the wonderful customer service.

Date of experience: Nov 03, 2025

Mark Guest

4 months ago

Love em

Love em. Easily handle colder temp rides, enough room to accommodate heated socks, no sharp edges so easy to add over socks or covers to increase heat retention. Minor downside is a limited clear position.