Review Time
La Mansio team has been incredibly helpful throughout my initial purchase experience and even when I had doubts on my next purchase, with very valuable advice on product recommendations and quality feedback. Always coming back for their products. Thank you, always!
The design of the product is great, very practical and good looking. The construction is solid and the materials also high quality, specially the leather. Far away from “fast fashion”. Almost everybody in my business trips praised it!A quality problem came out after warranting period and the team acknowledged it and reacted very quickly to find a suitable solution. Customer service was excellent.
The order was very simple to place, with a wide choice of options (I love the makeup pouch that is used for many other things!), the personalized and regular follow-up is reassuring for the proper delivery of the package and in the end the bag is superb, practical, very beautiful finish, with a beautiful volume that allows you to put many things in a very organized way, I finally found the ideal bag ;)
Customer service is exemplary. I really like the quality and durability of the Black Saffiano bag. This is my favorite day to day business and travel bag. I am definitely getting the Duotone Coffee Saffianoone next. Thank you, La Mansio
I crowdfunded the first production line of the La Mansio bag and was very happy when I received it last November. I have used it very few times in official events and have very much taken care of the bag. Despite only using it like 10 times in total, today the zip broke completely out of the blue and it seems to be not repairable. Considering that the bag should be a high-quality item and it is also quite pricey, it should not be the case that the zip breaks so easily. I messaged the customer service today and hope to hear from them soon.UPDATE: I got in touch with La Mansio's customer service and they helped finding a fair solution for my problem. I would like to point out that Emma from the customer service was very helpful and accommodating. Thank you very much!
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The versatile women's bag that goes from a handbag to a comfortable backpack & supports your active lifestyle.
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