lamansio.com

4.2
4.2 Based on 200 reviews

The versatile women's bag that goes from a handbag to a comfortable backpack & supports your active lifestyle....

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Average Rating

4.2

/
5

200 Reviews

5 Star
68%
4 Star
13%
3 Star
4%
2 Star
1%
1 Star
13%

Filtered Reviews

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Review Time

Mira W.
Absolutely

5
Date of experience: Jan 19, 2024
Bridger
Great customer service

My bag started to fall apart after a year and Emma was kind enough to help me replace the bag at a discount! Thank you so much. Emma's handling of the situation was great.

5
Date of experience: Jan 19, 2024
Nolan Brown
Very efficient and quick

Very efficient, quick and friendly customer support. Now looking forward to receiving my La Mansio 😊

5
Date of experience: Jan 19, 2024
Rosalyn Cooper
La Mansio team has been incredibly…

La Mansio team has been incredibly helpful throughout my initial purchase experience and even when I had doubts on my next purchase, with very valuable advice on product recommendations and quality feedback. Always coming back for their products. Thank you, always!

5
Date of experience: Jan 19, 2024
Fabienne Coleman
Great product and customer support

The design of the product is great, very practical and good looking. The construction is solid and the materials also high quality, specially the leather. Far away from “fast fashion”. Almost everybody in my business trips praised it!A quality problem came out after warranting period and the team acknowledged it and reacted very quickly to find a suitable solution. Customer service was excellent.

5
Date of experience: Jan 18, 2024
Lana W.
I have purchased recently the little…

I have purchased recently the little black tote bag. Beautiful design, simple and classic. Absolutely love the quality of the leather

5
Date of experience: Jan 12, 2024
PR87
I'm happy with my bag and I would to…

I'm happy with my bag and I would to like thanks for your suport in the proces

5
Date of experience: Jan 12, 2024
Velvet Brown
Ideal bag !

The order was very simple to place, with a wide choice of options (I love the makeup pouch that is used for many other things!), the personalized and regular follow-up is reassuring for the proper delivery of the package and in the end the bag is superb, practical, very beautiful finish, with a beautiful volume that allows you to put many things in a very organized way, I finally found the ideal bag ;)

5
Date of experience: Jan 08, 2024
Emmanuel W.
Exemplary customer service and great product

Customer service is exemplary. I really like the quality and durability of the Black Saffiano bag. This is my favorite day to day business and travel bag. I am definitely getting the Duotone Coffee Saffianoone next. Thank you, La Mansio

5
Date of experience: Jan 03, 2024
Maxine Wright
Zip broken after just a few uses

I crowdfunded the first production line of the La Mansio bag and was very happy when I received it last November. I have used it very few times in official events and have very much taken care of the bag. Despite only using it like 10 times in total, today the zip broke completely out of the blue and it seems to be not repairable. Considering that the bag should be a high-quality item and it is also quite pricey, it should not be the case that the zip breaks so easily. I messaged the customer service today and hope to hear from them soon.UPDATE: I got in touch with La Mansio's customer service and they helped finding a fair solution for my problem. I would like to point out that Emma from the customer service was very helpful and accommodating. Thank you very much!

4
Date of experience: Dec 19, 2023

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