Name: lasourisscooters.nl
Telephone: 0853033345
Rating: 3.3

Atodiresei Gabriel costel Guest

This os the best store at this moment…

This os the best store at this moment the employees are good the staff are good an very understanding im thankfully you have a nice day and keep it up with a good staff 🫡🫡

Date of experience: Mar 14, 2026

Marianna Di Franca Guest

4 weeks ago

This bike is a headache of my life…

This bike is a headache of my life since the beginning when I purchased to now that I had stolen parts on my bike and they absolutely don’t help at all. They make your life miserable. It’s a nightmare.

Date of experience: Mar 13, 2026

Andy Guest

4 weeks ago

Waiting on a repair for almost 5 months

My son’s fatbike is in repair since November 5th, 2025.LaSouris brought the fatbike from the shop in Amstelveen to HQ in Doetinchem because the repair needs new parts.Since mid-November, no one is able to tell me when the bike will be ready. It is now mid-March 2026.Several calls with the servicedesk, several visits to the store in Amstelveen, and they all acknowledge the fact that this repair is taking far too long and promised me to call me back with an estimate.Until this day, not a single call has been received from any person from LaSouris.It’s an absolute disgrace how to treat a customer.

Date of experience: Mar 13, 2026

David King Guest

1 month ago

Horrible company.

Bought an e-bike and had some questions about the operation of the display. The customer service is most likely an AI bot who gave me generic answers that didn't apply to their product. eventually they told me to ask in a store, in the store they didn't know and told me to ask costumer service.They advertise features on the website that are not included on the bike but you still pay for. they lie about their warranty and try to misguide you into buying service packages.After asking their AI chatbot via email how to initiate a return of the product (after only 3 days of owning it) they completely ignored me.Avoid this company and buy an e-bike from aliexpress like they do, but for cheaper.