luluandgeorgia.com

2.3
2.3 Based on 315 reviews

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Average Rating

2.3

/
5

315 Reviews

5 Star
24%
4 Star
5%
3 Star
6%
2 Star
6%
1 Star
58%

Filtered Reviews

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Review Time

Antolol68061
I had a problem with my item when it…

I had a problem with my item when it arrived.Customer service was very helpful with a quick response. Highly recommend this company.

5
Date of experience: Mar 23, 2023
Sharleen
Customer For Life

Great product. Great customer service. Fast shipping. All around great experience.

5
Date of experience: Mar 22, 2023
Trudy
TERRIBLE Customer Service-all auto chat and slow. Item Not as Pictured

Item color is not even close to as pictured, but to make things a thousand times worse, customer service is all automated, very inefficient and beyond impersonal. Messages (via chat!! ugh!!) have at least a 24 hour delay between them (typically more) making that spacing impossible to accomplish anything. It has been nearly 3-weeks while I try to set up a return. Very frustrating after a furniture purchase worth nearly $2k.

1
Date of experience: Mar 21, 2023
Brenda Lewis
i ordered 2 pillows and have been…

i ordered 2 pillows and have been charged 2x and sent 2 boxes of pillows. Your team said I was only charged once which is incorrect. I just emailed them a copy of my american express charges.This needs to be corrected asap.

1
Date of experience: Mar 18, 2023
Romilda
Great experience ♥️

Very quick delivery. Amazing product. Great experience. Thank u!

5
Date of experience: Mar 17, 2023
Elbert Reed
The most beautiful wallpaper samples to…

The most beautiful wallpaper samples to present to clients. It’s not just a cut of the wallpaper. They are all the same size with the Lulu and Georgia label attached. Perfect to carry around and show to clients.

5
Date of experience: Mar 17, 2023
Lydia
I absolutely LOOOOOVE sofa

I absolutely LOOOOOVE sofa. Its the perfect color and I cant wait to show it off. It was exactly 8 weeks for it to ship it to me.. and a couple of days for delivery. The delivery drives were super helpful and I JUST LOVE MY purchase. I will be shopping for other items soon. Waiting on my mirror to arrive now.

5
Date of experience: Mar 16, 2023
UncookedBaconYT97
I didn’t get an item & they won’t refund …

I didn’t get an item and they only gave me store credit, not a refund. Not pleased with the customer service.

1
Date of experience: Mar 16, 2023
Great quality fast shipping

5
Date of experience: Mar 16, 2023
Benjamin Turner
I ordered this rug in January - where is it?!?!

I ordered this rug in January - and there was no warning or out-of-stock message. It's now a month and a half later and I have NO IDEA when it will arrive. I have emailed customer service and haven't heard back. Please give accurate estimated ship dates when checking out.

1
Date of experience: Mar 15, 2023

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