luxyhair.com

4.6
4.6 Based on 196 reviews

Luxy Hair is a customer-centric hair extensions eCommerce retailer founded in 2010. We’re one of the largest providers of quality hair extensions in the world....

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Average Rating

4.6

/
5

196 Reviews

5 Star
87%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
9%

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Review Time

Helen Tanton
Kerry was super helpful and knowledgeable!

This was my first time buying hair extensions so I was really grateful for Kerry’s help in the consultation. She listened to what I was hoping to achieve, guided me through the process, and double checked with a colleague for the perfect colour match.

5
Date of experience: Feb 19, 2026
Kathryn Byron
Great Customer Service and Products

Kerry was so helpful in giving recommendations for exactly the style and color I'm looking for. The process was so smooth and I can't wait to use my extensions at my wedding soon!

5
Date of experience: Feb 19, 2026
Elly Oesterreich
Excellent customer service

Excellent customer service - quick communication, flexibility where they are able, and true care for customer experience and satisfaction.

5
Date of experience: Feb 17, 2026
McKenzie M
Exemplary Customer Service

The customer service team went above and beyond. They made it right, which I truly wasn’t expecting. Thank you so much Luxy!!

5
Date of experience: Feb 12, 2026
Julie Sheldon
Customer service has been absolutely…

Customer service has been absolutely stellar in assisting in helping to pick color and get my order shipped in time to arrive before my event! Top notch!!

5
Date of experience: Feb 10, 2026
Chandler D’Ambrosio
Their customer service is fantastic and…

Their customer service is fantastic and extremely helpful for color matching. Haven was so lovely and easy to work with!!

5
Date of experience: Feb 06, 2026
Jessica Platter
Mikayla was very nice and helpful

Mikayla was very nice and helpful. I am waiting on my order and I hope it goes well. Thanks.

5
Date of experience: Feb 06, 2026
Tara Rodden
Great Product and Superb Customer Service

Haven gives excellent customer service! She is thoughtful, helpful, and follows through with wonderful communication. So if you have questions, use the chat bc they are there to assist for sure! I have bought several times from this company and have been pleased with the quality and performance of the various products. I have even bought for my mother who is a gorgeous woman in her 80’s! We both prefer the halo for ease of application. I do not wear on a daily basis, but regularly enough to say the pieces hold up beautifully. Most importantly, they make me look and feel better! I think it’s wise to practice putting them on and styling a few times prior to an event for sure. Once I got used to it, I got way more confident and faster at it! As far as color is concerned, I started out skeptical. I’m happy to report that I’ve had zero issues and haven’t even needed my hairdresser to adjust color for me or the wefts! I love the dimensional color line for this reason. I am in my 50s and stay fashion current- leaning towards classic. I keep to the shorter and mid lengths. These extensions enhance any look, anytime. Say nothing ladies!! No one knows! Do not fear! Give yourself a boost and buy! I highly recommend chatting with a rep and showing your current hair color in various lighting and styles prior to choosing a color. This helps avoid any shattered dreams once your order arrives. Finally, please remember to BLEND your natural hair in with the wefts once applied!!! It’s not a wig, it’s an enhancement.

5
Date of experience: Feb 05, 2026
customer
love that there is a concierge

love that there is a concierge, thank you for your help! So excited to try these!

5
Date of experience: Feb 04, 2026
Robert Fry
Confidence is back!

Everything about Luxy Hair rocks!Recent stress in my life caused me to lose some of my hair and that started a chain reaction of more stress, more hair loss... Gah!!!My partner and I discussed it and I went on a search for the best in hair extensions. I kept coming back to Luxy and ordered the Balayage Halo in 20" Natural Blonde.The girls at Luxy are a team of beautiful people that didn't stop at the purchase.They truly wanted me to be my best and gave me all the support I needed.I couldn't say more about the hair or the staff!I have my confidence back!!!!Thank you Luxy!! Thank you!

5
Date of experience: Feb 03, 2026

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Business Details

  • Luxy Hair is a customer-centric hair extensions eCommerce retailer founded in 2010. We’re one of the largest providers of quality hair extensions in the world.

  • email info@luxyhair.com
  • language https://www.luxyhair.com

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