luxyhair.com

4.6
4.6 Based on 196 reviews

Luxy Hair is a customer-centric hair extensions eCommerce retailer founded in 2010. We’re one of the largest providers of quality hair extensions in the world....

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Average Rating

4.6

/
5

196 Reviews

5 Star
87%
4 Star
1%
3 Star
1%
2 Star
3%
1 Star
9%

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Review Time

Lisa
She was super fast to respond and very…

She was super fast to respond and very helpful!!

5
Date of experience: Feb 02, 2026
Corey Reidy
Customer service was very helpful

Customer service was very helpful, kind, and prompt. I recommend!

5
Date of experience: Jan 28, 2026
Christina Shank
High quality product and better customer service

Luxy has a high quality product and even better costumer service. The first set of extensions I got ended up being darker than the advertised color and they were able to help facilitate an exchange and were very pleasant throughout the whole exchange. I was worried about the process as I am nervous from having the right match for my wedding day, but they really came through!

5
Date of experience: Jan 27, 2026
Sami Spain
Haven was an angel to work with!

Haven was an angel to work with!! She was very quick to respond and truly helped me figure out which color was best suited for my hair type and color!

5
Date of experience: Jan 27, 2026
Jessica
I accidentally submitted my purchase…

I accidentally submitted my purchase with the wrong address. I emailed customer service and they were able to change it for me immediately. Kerry was super responsive. I love my extensions. I will be ordering from here again! Amazing customer service.

5
Date of experience: Jan 27, 2026
Marissa
Haven

Haven, was the hair stylist that reached out to me and she did a great job in helping me pinpoint the right color for my balayage highlighted hair.

5
Date of experience: Jan 27, 2026
gabriela
Customer service was a 10/10 very…

Customer service was a 10/10 very accomdating with any questions/concerns will be recommending.

5
Date of experience: Jan 27, 2026
Samira Rezaian
I’ve been seeing this pop-up on my page…

I’ve been seeing this pop-up on my page and decided to check it out. I love the option of being able to text a stylist and was paired with Haven. She was very helpful and extremely efficient with helping me choose the right color and length of my hair.

5
Date of experience: Jan 26, 2026
Janelle
Just buy it!

I hesitated to purchase a halo piece for so long, and now I regret waiting! The ultimate compliment is my husband said to me the first time I wore it-your hair looks great what did you do to it? Friends also say-something is different but they cant put a finger on it! The color matches my hair perfectly. It gives a few inches of length but the fullness allows me to wear my hair down more and is flawless. thank you!!!!”

5
Date of experience: Jan 21, 2026
Alyssa Stepney
best hair extension company

best hair extension company! I have been using consistently for about 6 years and I love the confidence this hair gives me!

5
Date of experience: Jan 20, 2026

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Business Details

  • Luxy Hair is a customer-centric hair extensions eCommerce retailer founded in 2010. We’re one of the largest providers of quality hair extensions in the world.

  • email info@luxyhair.com
  • language https://www.luxyhair.com

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