martigo.at

3.7
3.7 Based on 188 reviews

...

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Average Rating

3.7

/
5

188 Reviews

5 Star
60%
4 Star
9%
3 Star
1%
2 Star
1%
1 Star
30%

Filtered Reviews

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Review Time

Alpha
Responsive and professional service

Responsive and professional service. I recommend.

5
Date of experience: Sep 23, 2025
James
Offering cheaper price but requiring additional payment once you book

They offer a cheaper price than other OTAs, but after you book, they contact you saying the price has increased just while you were booking and asking for additional payment. It's a scam.

1
Date of experience: Sep 19, 2025
Atar
Kind and very helpful people

I wanted to thank to hardworking people at your company. They were very kind and eager to help

5
Date of experience: Sep 18, 2025
Bahti Arslonbekov
Quick responses

Quick responses, no extra hustles! And their agent was very polite and super helpful! Absolutely recommended!

5
Date of experience: Sep 17, 2025
Lejla Herceg
MartiGO called us at 2:00 AM

MartiGO called us at 2:00 AM regarding a booking issue. While the call was legitimate and related to an actual travel booking, calling customers at 2 AM is absolutely unacceptable and unprofessional.Regardless of system glitches or booking problems, there is no justification for contacting customers in the middle of the night. This caused significant alarm and stress, as receiving calls at such hours typically indicates emergencies or scam attempts.MartiGO needs to implement proper boundaries for customer service hours and respect that customers have reasonable expectations about when they can be contacted. A travel booking issue can wait until normal business hours.

1
Date of experience: Sep 10, 2025
Manteuffel Michael
Helpful

Helpful, uncomplicated and fast!

5
Date of experience: Sep 09, 2025
Dani Sierra
Amazing customer experience by Leo

Amazing customer experience by Leo, totally solved my request in no time !Thank you!

5
Date of experience: Sep 09, 2025
B. Obadia
Leo is great

Leo is great! Helped me politely and fast!

5
Date of experience: Aug 27, 2025
Reuben Young
Great service

Great service! Tx Bryan

5
Date of experience: Aug 21, 2025
Deniz Agaoglu
HelpDesk was very quick and friendly.

5
Date of experience: Aug 20, 2025

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