Name: martigo.at
Telephone: 000000000
Rating: 3.7

Derya isgüder Guest

After SunExpress cancelled my flight

After SunExpress cancelled my flight, the travel agency Marti Go went above and beyond to support me. They provided excellent guidance and helped me find the next best available flight. I would like to express my sincere gratitude to Mr. Muhammed Acar, who demonstrated great expertise and advised me exceptionally well. I truly appreciate his dedication and outstanding service.

Date of experience: Nov 18, 2025

Its Athiya Naeema Guest

5 months ago

Quick response

Quick response. Cherrie was helpful and immediately responded to my inquiry. The site is legit and offers good airfares. Easy too.

Date of experience: Nov 16, 2025

ACTOBE Guest

6 months ago

Change flight and questions

I was the first time I used this platform. I had to change my initial flight and I discussed with Leo, he is really professional and everything was smooth, fast and easy!

Date of experience: Nov 08, 2025

William Spiegel Guest

6 months ago

Terrible experience

Terrible experience, they took my money then refunded it after the plane ticket went up in price I was forced to pay much more for the same ticket

Date of experience: Nov 03, 2025

Pelin Guest

6 months ago

5/5 Stars: Crisis averted! Fast, professional help from Mr. Muhammed!

We recently booked a flight and, in a rush, my husband accidentally switched my first and last names on the ticket. We only noticed the mistake after paying, which caused immediate panic as we thought we’d lose the ticket or face high correction fees.We called the martigo helpdesk right away, and thank goodness we were connected with Mr. Muhammed. He was professional, understanding, and incredibly fast. He quickly verified the details and managed to fix the name and surname order for us without any hassle.We are so relieved and very happy with the service we received. Mr. Muhammed turned a potentially stressful disaster into a simple, quick fix. Excellent support!

Date of experience: Oct 27, 2025

Yasemin yıldırım Guest

6 months ago

Nazım bey Martigo thanks mGO-1018VF690624

Although it was my first experience with MartiGo, Mr. Nazım ensured that I was fully satisfied with my ticket purchase. He patiently responded to all my questions, resolved the technical issue calmly, and handled every detail, including my seats. I sincerely appreciate his assistance.

Date of experience: Oct 18, 2025

Paul Paynter Guest

6 months ago

Great customer service!

Handled my query immediately and the outcome was all I could have hoped for. Great service!!!

Date of experience: Oct 16, 2025

Xavier Guest

7 months ago

good experience

very good price compared to other website,very good after sale service when I had to change flight schedule because of company changes

Date of experience: Oct 15, 2025

Lorenzo Guest

7 months ago

Terrible experience – unexpected €300 charge for a bag

I tried to add a checked bag during the booking process, but the martiGO website didn’t allow me to complete the payment. Later, their support team told me I could only add one 23kg bag for €294 — almost the price of another ticket on my €500 flight!This is completely unreasonable and feels like a hidden fee. If the system doesn’t let customers buy baggage during booking, we shouldn’t be penalized afterwards with such an outrageous cost.Very disappointing experience. I wouldn’t book with martiGO again.

Date of experience: Oct 15, 2025

Nihan Guest

7 months ago

We reached to Martigo and Mr Nazım…

We reached to Martigo and Mr Nazım helped us. We requested to change urgently my mother's ticket. He helped us very politely and friendly. I do appreciate for his prompt reply and carefully listening.