Name: matratzen.discount
Telephone: +4924529285830
Rating: 3.6

Harrison Patterson Guest

9 months ago

Very quick and pleasant

Date of experience: Jun 29, 2025

Jake Baker Guest

9 months ago

Easy to use service and delivery times…

Easy to use service and delivery times are excellent! I ordered for a second time as the quality of the goods are the best I have had and I can sleep so much better now.

Date of experience: Jun 26, 2025

alexcook24 Guest

9 months ago

Good and quick delivery

Date of experience: Jun 26, 2025

Valarie Patterson Guest

9 months ago

The item received is not 18"

The item received is not 18", it's only 14". Don't know how to return or exchange. No correct contact details. Only one email address available.

Date of experience: Jun 25, 2025

Joelle Howard Guest

9 months ago

We have received our order complete as…

We have received our order complete as specified in your invoice, thank you very much for the good quality products.However, as for the service, I have a couple of issues as follows: the first one, there is nowhere in the payment bill/invoice that specifies (or warns) about the extra postal charges that we had currently incurred from the postal service in Switzerland! The second issue concerns the fragmentation of the order delivery (pillow followed by the mattress), which had further increased the postal costs unnecessarily!I believe the extra costs of CH 50.00 we incurred are unnecessary or at least it should have been optimized!I look forward to hearing from you concerning above.

Date of experience: Jun 24, 2025

Alice Ferrari Guest

9 months ago

Fast and good

Date of experience: Jun 24, 2025

Melvin Morris Guest

9 months ago

It was a very comfortable matress

It was a very comfortable matress. Beyond expectation

Date of experience: Jun 22, 2025

Isla Harris Guest

9 months ago

Would not recommend this company

I am having a very bad experience trying to deal with this company. It is surprising to see their score is fairly high here as I truly believe they are a scam.I needed two mattresses urgently so I ordered two mattresses on 21 June 25 fooled by their promise on their website that it would be delivered in 1-2 days. I requested a refund on 27 June 25 after they told me they wouldn’t be able to deliver it in time and didn’t know how long it would take. Ever since then I keep asking them about the status of the refund but they always say that it was gonna be processed once they receive the parcel back. I never received the parcel, so the product is with the delivery company they chose to use and they know that the delivery company has it. However, they refuse to process the refund and it’s been nearly 2 months now and they started ignoring my emails.

Date of experience: Jun 21, 2025

Frederic S. Guest

9 months ago

A 1.5-week delivery delay.

A 1.5-week delivery delay caused a horrible experience. We ordered mattresses in advance, before moving into a new, empty apartment, but had to seek and buy new ones due to delivery delays.