matratzen.discount

3.6
3.6 Based on 161 reviews

Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährlei...

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Average Rating

3.6

/
5

161 Reviews

5 Star
55%
4 Star
8%
3 Star
4%
2 Star
2%
1 Star
30%

Filtered Reviews

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Review Time

Harrison Patterson
Very quick and pleasant

Very quick and pleasant

5
Date of experience: Jun 29, 2025
Jake Baker
Easy to use service and delivery times…

Easy to use service and delivery times are excellent! I ordered for a second time as the quality of the goods are the best I have had and I can sleep so much better now.

5
Date of experience: Jun 26, 2025
alexcook24
Good and quick delivery

Good and quick delivery

5
Date of experience: Jun 26, 2025
Valarie Patterson
The item received is not 18"

The item received is not 18", it's only 14". Don't know how to return or exchange. No correct contact details. Only one email address available.

1
Date of experience: Jun 25, 2025
Joelle Howard
We have received our order complete as…

We have received our order complete as specified in your invoice, thank you very much for the good quality products.However, as for the service, I have a couple of issues as follows: the first one, there is nowhere in the payment bill/invoice that specifies (or warns) about the extra postal charges that we had currently incurred from the postal service in Switzerland! The second issue concerns the fragmentation of the order delivery (pillow followed by the mattress), which had further increased the postal costs unnecessarily!I believe the extra costs of CH 50.00 we incurred are unnecessary or at least it should have been optimized!I look forward to hearing from you concerning above.

3
Date of experience: Jun 24, 2025
Alice Ferrari
Fast and good

5
Date of experience: Jun 24, 2025
Melvin Morris
It was a very comfortable matress

It was a very comfortable matress. Beyond expectation

5
Date of experience: Jun 22, 2025
Isla Harris
Would not recommend this company

I am having a very bad experience trying to deal with this company. It is surprising to see their score is fairly high here as I truly believe they are a scam.I needed two mattresses urgently so I ordered two mattresses on 21 June 25 fooled by their promise on their website that it would be delivered in 1-2 days. I requested a refund on 27 June 25 after they told me they wouldn’t be able to deliver it in time and didn’t know how long it would take. Ever since then I keep asking them about the status of the refund but they always say that it was gonna be processed once they receive the parcel back. I never received the parcel, so the product is with the delivery company they chose to use and they know that the delivery company has it. However, they refuse to process the refund and it’s been nearly 2 months now and they started ignoring my emails.

1
Date of experience: Jun 21, 2025
Frederic S.
A 1.5-week delivery delay.

A 1.5-week delivery delay caused a horrible experience. We ordered mattresses in advance, before moving into a new, empty apartment, but had to seek and buy new ones due to delivery delays.

1
Date of experience: Jun 21, 2025
Kurt Powell
Very comfortable

Very comfortable

5
Date of experience: Jun 21, 2025

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