matratzen.discount

3.6
3.6 Based on 161 reviews

Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährlei...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

161 Reviews

5 Star
55%
4 Star
8%
3 Star
4%
2 Star
2%
1 Star
30%

Filtered Reviews

Filter Reviews

Review Time

Elektra Clark
The matrasses were super but they were…

The matrasses were super but they were not delivered to our adress as we hade ordered. instead we had to pick them up from our grocery store.Anyway, the matrasses are very good.

4
Date of experience: Jun 08, 2025
Jake Powell
Unprofessional shipping procesures…

Unprofessional shipping procesures ignoring VOEC registration leads to double VAT payment by customers in Norway. Please rectify said procedure asap. Current practice is not worthy of a serious company and the least that can be expected is basic competence in international shipping. Only to top it off customer service answers completely nonsensical when confronted with this followed by links to the norwegian government pages that describes the procedure in detail.

1
Date of experience: Jun 02, 2025
Zara Ferrari
Fast delivery

5
Date of experience: Jun 02, 2025
Patsy Baker
Good delivery, bad smell

Delivery to Finland was fine and the mattress was good quality. Unfortunately the disgusting smell of the product still remains after a week in open air, I don’t know why it smells so bad.

3
Date of experience: May 31, 2025
Odette Brooks
Good mattress

Good mattress, I will order next time as well.Arrived a bit a late though.

4
Date of experience: May 26, 2025
Corina C.
Easy to order. Good customer service

Ordering was straight forward and the price was fantastic. Unfortunately the mattress was damaged during transportation but after contacting the shop they were very helpful and organised a replacement very quickly with no additional charges. Things can gp wrong, it's how a company manages those issues that customers remember. All in all, a very positive experience. The mattress is excellent!

4
Date of experience: May 25, 2025
Richard
I ordered a mattress on 6/5/2025 and it…

I ordered a mattress on 6/5/2025 and it has never been arrived. I understand that the package is lost by GLS, I got the tracker and no update since 8/5/2025. The customer service are not very helpful except from asking me to keep waiting, since the time I wrote them until now it has been 1 month that the customer service couldn’t provide any answer. I might have to send a request myself directly to GLS Germany to investigate my package.

1
Date of experience: May 17, 2025
Winifred B.
Exactly as description

Exactly as description

5
Date of experience: May 11, 2025
Roman Schwartz
All good and reliable delivery

5
Date of experience: Apr 27, 2025
Matyteknouz15
Would not recommend this company

I ordered some bed slats from this company on 22nd April with a ‘guaranteed’ delivery date of 25th April. I contacted them multiple times and they never responded to my emails. Weeks went by and eventually I received the slats on 14th May. They were not in the original packaging and were damaged. I tried to contact to arrange a return but no reply. I wish I would have read the reviews here before I ordered as I have now lost a significant amount of money.

1
Date of experience: Apr 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More