Name: matratzen.discount
Telephone: +4924529285830
Rating: 3.6

Elektra Clark Guest

The matrasses were super but they were…

The matrasses were super but they were not delivered to our adress as we hade ordered. instead we had to pick them up from our grocery store.Anyway, the matrasses are very good.

Date of experience: Jun 08, 2025

Jake Powell Guest

10 months ago

Unprofessional shipping procesures…

Unprofessional shipping procesures ignoring VOEC registration leads to double VAT payment by customers in Norway. Please rectify said procedure asap. Current practice is not worthy of a serious company and the least that can be expected is basic competence in international shipping. Only to top it off customer service answers completely nonsensical when confronted with this followed by links to the norwegian government pages that describes the procedure in detail.

Date of experience: Jun 02, 2025

Zara Ferrari Guest

10 months ago

Fast delivery

Date of experience: Jun 02, 2025

Patsy Baker Guest

10 months ago

Good delivery, bad smell

Delivery to Finland was fine and the mattress was good quality. Unfortunately the disgusting smell of the product still remains after a week in open air, I don’t know why it smells so bad.

Date of experience: May 31, 2025

Odette Brooks Guest

10 months ago

Good mattress

Good mattress, I will order next time as well.Arrived a bit a late though.

Date of experience: May 26, 2025

Corina C. Guest

10 months ago

Easy to order. Good customer service

Ordering was straight forward and the price was fantastic. Unfortunately the mattress was damaged during transportation but after contacting the shop they were very helpful and organised a replacement very quickly with no additional charges. Things can gp wrong, it's how a company manages those issues that customers remember. All in all, a very positive experience. The mattress is excellent!

Date of experience: May 25, 2025

Richard Guest

11 months ago

I ordered a mattress on 6/5/2025 and it…

I ordered a mattress on 6/5/2025 and it has never been arrived. I understand that the package is lost by GLS, I got the tracker and no update since 8/5/2025. The customer service are not very helpful except from asking me to keep waiting, since the time I wrote them until now it has been 1 month that the customer service couldn’t provide any answer. I might have to send a request myself directly to GLS Germany to investigate my package.

Date of experience: May 17, 2025

Winifred B. Guest

11 months ago

Exactly as description

Date of experience: May 11, 2025

Roman Schwartz Guest

11 months ago

All good and reliable delivery

Date of experience: Apr 27, 2025

Matyteknouz15 Guest

11 months ago

Would not recommend this company

I ordered some bed slats from this company on 22nd April with a ‘guaranteed’ delivery date of 25th April. I contacted them multiple times and they never responded to my emails. Weeks went by and eventually I received the slats on 14th May. They were not in the original packaging and were damaged. I tried to contact to arrange a return but no reply. I wish I would have read the reviews here before I ordered as I have now lost a significant amount of money.