mejuri.com

4.2
4.2 Based on 1.7K reviews

Handcrafted fine jewelry for the everyday. New editions each week. Free Shipping and returns + $100...

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Average Rating

4.2

/
5

1.7K Reviews

5 Star
73%
4 Star
6%
3 Star
5%
2 Star
4%
1 Star
12%

Filtered Reviews

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Review Time

BJ9
On trend styling and affordable pricing

I was able to take advantage of a nice sale and get some gifts that otherwise might be out of my budget. The quality is very good and the styling is more on trend that your average jewelry company

5
Date of experience: Dec 10, 2024
KamZuSpät54
Great jewelry

Great pieces and jewelry always beautiful.

5
Date of experience: Dec 10, 2024
Bridger Fisher
Great products and process

Great products, straightforward ordering process, informed communications, and quick delivery.

5
Date of experience: Dec 10, 2024
Lysette Patterson
Very problematic return process!!

Sent a few orders back to mejuri, they have been stuck in Canadian customs for 2 months now, I am still being charged for the pieces that I returned. And so far Mejuri have not found a solution! Global E does not respond to emails at all, could only contact Mejuri through a live Chat, no email response too! I loved their jewellery, it’s stunning, but I will never be ordering from them again!

1
Date of experience: Dec 10, 2024
Elbert Anderson
very frustrated with how this order has…

very frustrated with how this order has gone, its taken close to two months to receive it with constant delays and multiple support tickets.

1
Date of experience: Dec 09, 2024
Bruce Scott
Difficultly using credit on account

I have a credit on my account that I have been trying to use and I recently made a purchase and I was told to go through the checkout process and the credit would show up, well the credit didn’t show up I was charged full price and when I reached out to customer service seconds after the order was placed I was told, I’d have to wait for delivery then return the item then repurchase with the credit. I was buying a birthday gift for my daughter I could wait a months plus for back and forth transactions. So I had to pay for my items and I still have a credit I can’t figure out how to use.

3
Date of experience: Dec 09, 2024
Riley P.
Second order better then first

Nice product. Much better experience then the hoops that I bought whet I ONLY GOT ONE HOOP OF EACH STYLE I BOUGHT. WHY MWRKET YOUR HOOPS TO LOOK LIKE YOU WILL GET A PAIR AND YOU ONLY SEND ONE HOOP? That is misleading. Good thing I gave you another chance. This experience was better but I am still VERY LEARY OF YOUR MARKETING.

4
Date of experience: Dec 08, 2024
4gton47
My e-gift card I ordered a week ago…

My e-gift card I ordered a week ago still hasn’t shown up in the recipients email

2
Date of experience: Dec 07, 2024
Scarlett Adams
Exchange for Online Purchase

Exchange for Online PurchaseI had to exchange an item in store from an online purchase. I went in with my item, explained what the exchange was, the sales associate brought out the new item, processed the exchange, and that was it! The whole interaction took less than 5 minutes! So easy and quick with no questions or explanation required!

5
Date of experience: Dec 07, 2024
It was easy to answer the questions and…yes

It was easy to answer the questions and be able to help the company

5
Date of experience: Dec 06, 2024

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