Review Time
If I could give you a 0 star rating I would. This program is so hard to recover. I have been lock out of my outlook email for 3 days now. And can not sign in. It shouldn't be this hard. Put your password in, wrong password. Verify with authenticator,what authenticator? Solve a puzzle? Send password reset to the email address you can't log into. Are you I kidding? Then when you try too many times you are locked out. Get real guys. And you wonder why everyone hates your programs. I am 2 days younger than dirt and to be honest I may die before I get access to my email. This is asinine. FIX IT!!!!!!! YOUR WORTH BILLIONS, FIX YOUR CRAP!
On 8/21/24, I got a security alert from Microsoft. I was asked in the email to recover my account.For over a week, I tried every thing Microsoft asked me to do to recover my email with no success.I have tried using the authenticator and it would not open/keep buffering.I tried using another method using code sent to my phone, with no success.I have filled the online recovery form 6 times only to get an automated message saying that "Unfortunately, we have determined that the information provided was not sufficient to validate your account. We have taken an additional step to block your account" On 9/3/24, I filed a complaint with BBB asking for help.Microsoft did not respond.On 9/8/24, I filed another complaint with BBB.This time Microsoft responded and said that the case has been escalated to an Escalation Manager by the name of Javier.As of today 9/13/24, my email account is still locked by Microsoft.My life has been a night mare and on stand still.I am unable to receive update on my job search from both Zip Recruiter and Indeed and friends and family on important matters.I am unable to authenticate all my accounts that was tied to the email.I have even suggested to sign a waiver to relieve Microsoft of any legal responsibility of any security breach after my account is unlocked.My life has been hell and it hurts me to be taken hostage my Microsoft since 8/21/24.Yes, the were trying to help me, but ended up holding me hostage.Other Companies including my banks have been able to send me a link to reset my Pass Word.The sad thing is that i have been a paid subscriber for 3 msn.com emails for over 20 years.Going forward I will stay away from anything Microsoft.!!!!!Phone number: 9187702824.
Microsoft locked me out of my account for over 3 months and kept on charging me, even after I had banned /canceld microsoft on my cards and paypal, The last 2 years microsoft locked me out at least 12 times, and each time it took longer to get back, from a mere one hour, it took me 6-9 hours to get access to my Microsoft account, each time Microsoft decided to lock me out, or when my computer was shut down! Microsoft by default refuses to to list information on site or in emails to customers, pertaining to re accessing an account that microsoft just for fun,, blocks endlessly!Also,, Microsoft must make a user friendly system ACCESSABLE to customers, where a customer wouldn't have to spend ten times more times accessing the account than to use it!Microsoft, a state Protected maffia Organisation, made £ Trillions,, yet there product is poor and outdated, and information on accessing blocked account is virtually impossible on Microsoft!Microsoft should be banned and replaced with a USER FRIENDLY up to date system, that is NOT as corrupt and crooked as the USA election system!I am demanding my 3 mot=nths subscription fees back from Fraudulant Thief Microsoft
I am constantly having problems getting into my Hotmail cuz ofc the password has to be blocked meaning i had to reset my password. Oh wait i don't have access to the email. So i try to get into it through a different email and do that. After I did it all i get the email saying its verified put in my email and oh ofc, it says the session is expired. Like what the frick dude i did it 3 times as fast as i could and it still said session expired. Fix this bro I'm sick and tired of it
Very unenjoyable playthrough on the Minecraft game. A subscription I pay for monthly has not been working for the past 4 days. Microsoft was doing “work” on the situation and updating us as they did. It has been 20 hours since we have received any official update from Microsoft or a representative. It is unacceptable and absolutely ridiculous that this should ever happen. If I don’t get free service for a while or a refund I am going to stop supporting them, I’ve supported them enough. This isn’t the only problem. My brother is trying to log into his account and I have tried 4 or 5 times with the email, it worked once but when he logged off and got back on it and it logged him off. Very frustrating and Microsoft isn’t telling us anything at the moment. Keep in mind I am affected by emotions of anger and frustration. There are a lot of good things and benefits, but this is very unacceptable.
Absolutely F U C K I N G terrible . Wants me to sign into an account I CANT SIGN INTO. I’ve spent 3 hours trying to get into the damn thing . Can’t call can’t get a representative can’t get anything other than S H I T T Y AI service . That just refers you to online but guess what CANT F$&@ING GET INTO THE ACCOUNT FOR THAT. It is literally the worst software program out there . Makes billions of dollars a year but is absolute trash
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