nacrepair.co.uk

4.7
4.7 Based on 947 reviews

...

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Average Rating

4.7

/
5

947 Reviews

5 Star
87%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
7%

Filtered Reviews

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Review Time

Very good

Very good, friendly, efficient service.

5
Date of experience: Nov 19, 2025
Paul Bolt
Great booking system

A straight forward easy to navigate booking procedure.

5
Date of experience: Nov 18, 2025
Mr john ward
with Yvonne…

Initially speaking with Yvonne was lovely, she told me exactly what the process was and the price. I knew who was coming and when. Ben the service engineer phoned to tell me he was on his way. Such a lovely lad, would definitely recommend NAC repair.

5
Date of experience: Nov 18, 2025
Jean Causey
Leesa was friendly and helpful.

5
Date of experience: Nov 18, 2025
June Burns
Good experience.

Spoke to Lisa on the phone today. She was really helpful and got me booked in for a repair nice and quick.

5
Date of experience: Nov 18, 2025
MR KOPPA RAMACHANDRARAO MADHU
Not to trust the company

I called NAC engineer out to repair our microwave door.The engineer came out and said outer frame was loose and need replacement.He had a look at the serial number and said the part was not available and will go back try for the replacement,On the same day office phoned me saying that the part was not available.When asked them refund part of the money as no labour wasInvolved they flatly refused to refund.First of all they give me wrong information that they are locally based which wasn’t true.Otherwise I would not have called them.My advice to seniors not to call this company as they are just a rip off merchants.They have changed me 109.99 just for call out that too for a retired person.For attention of NAC customer service NAC 7911953

1
Date of experience: Nov 18, 2025
Ian Riches
The person on the phone was polite and…

The person on the phone was polite and helpful and explained what will happen. very polite

5
Date of experience: Nov 18, 2025
Mrs Johnston
Lovely lady called Becky

Lovely lady called Becky, very helpful

5
Date of experience: Nov 18, 2025
Paul Rowan
Spoke with Kate

Spoke with Kate, really informative, fast service scheduled and with clear information and great all round service - can’t wait for our coffee machine to be serviced (in just 3 days time 👍🏼).

5
Date of experience: Nov 18, 2025
Nothappy
£100 mark up on parts!!

Engineer took a superficial look and told me it was the filters on my tumble dryer. Then charged me almost £100 which I had to pay immediately after hooking his phone up to my own WiFi. Then I received an email saying it would be an ADDITIONAL £166 for parts and pressured me to pay online. I just ordered the exact same parts directly from the manufacturers website for £100 less! Furious that they would add a £100 mark up. I imagine quite a few older people have been conned by this company.

1
Date of experience: Nov 18, 2025

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