naturstep.de

1.2
1.2 Based on 230 reviews

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Average Rating

1.2

/
5

230 Reviews

5 Star
3%
4 Star
0%
3 Star
1%
2 Star
1%
1 Star
94%

Filtered Reviews

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Review Time

Ace R.
The sandals were badly made and needed…

The sandals were badly made and needed to be restiched by a local cobbler. Any return is only possible to China! AVOID.

1
Date of experience: Jul 04, 2025
EmmaPieterse_60
Like others I wish I had read these…

Like others I wish I had read these reviews before buying. The sandals are cheap and nasty, with an unpleasant smell, arrived squashed up in a plastic envelope. I can see from the reviews it's not worth trying to get a refund, a lot of extra stress and no result.

1
Date of experience: Jul 04, 2025
Corbin Lewis
BEWARE!

BEWARE!! If you need to return, the address is in CHINA (at your own expense). You will very likely need to return as there is a descrepancy in the conversion of Chinese shoe sizes to British ones and will therefore likely be too small, as was the case for me.

1
Date of experience: Jul 04, 2025
Kristin
Cheap, nasty sandals.

Cheap, nasty sandals, nothing like the quality shown on their website. The sandals sent are plastic, smell atrocious and arrived squashed up.They are fit only for the bin. I wouldn’t even put them in a charity bag.

1
Date of experience: Jul 04, 2025
Larry Coleman
Dry poor product/ service

Sandals arrived. No documents. No order no. No return instructions. Customer service gave return address in china! These are cheap rubbish.

1
Date of experience: Jul 04, 2025
Clay Smith
Wrong size sent but I pay return postage to China

I was sent the wrong size but no refund unless I return to China at what cost I wonder for the postage.Nonsense reply- the wrong size was sent so up to the company to refund my money and send me a return postage label so I can return the goods. I should have checked the reviews and the moral is don’t buy direct from a Chinese company.

1
Date of experience: Jul 03, 2025
Cedric Fisher
Wrong size sent but I pay return postage to China

I was sent the wrong size but no refund unless I return to China at what cost I wonder for the postage.Nonsense reply- the wrong size was sent so up to the company to refund my money and send me a return postage label so I can return the goods. I should have checked the reviews and the moral is don’t buy direct from a Chinese company.

1
Date of experience: Jul 03, 2025
Jeannie T.
I am yet another customer who wishes…

I am yet another customer who wishes they had seen these reviews before ordering !!Poor quality !! Poor fit !! Don’t see how they’re orthopaedic !! They’re going to the charity shop !!

1
Date of experience: Jul 02, 2025
rinlo70
I am yet another customer who wishes…

I am yet another customer who wishes they had seen these reviews before ordering !!Poor quality !! Poor fit !! Don’t see how they’re orthopaedic !! They’re going to the charity shop !!

1
Date of experience: Jul 02, 2025
Elvis Smith
Absolute tat

Well, my wife saw these on FB and thought they'd be good for her so I bought her a pair of sandals, they just arrived.I'm not too proud to say that I've bought some rubbish in my time but these are on another level, cheap plastic, unfinished, bits of velcro stuck on and no size or makers details.My wife used to be a post machinist in a shoe factory and she was appalled by them, had she made these back in the day she'd have been sacked.DON'T BUY FROM THIS COMPANY, I tried to email them on their support email, surprisingly it bounced back "address not found"

1
Date of experience: Jul 01, 2025

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