Review Time
Horrible customer service and quality. You can find better quality on Alibaba. I bought 2 jerseys and 1 bib. Bib has a minimal pad.I’ve tried to return and they only offer credit store and charged me $25 for return, also they don’t even provide a return label.
Horrible customer service and quality. You can find better quality on Alibaba. I bought 2 jerseys and 1 bib. Bib has a minimal pad.I’ve tried to return and they only offer credit store and charged me $25 for return, also they don’t even provide a return label.
Purchased 2 jerseys in the wrong size. Only tried on one and then repackaged and sent back at my own expense to which I was greeted with a gift card for only 1 jersey and an email saying I stained the item and will not be able to exchange. Terrible service and return policy and while we’re at it terrible sizing guide. Overall would not recommend at all.
Purchased 2 jerseys in the wrong size. Only tried on one and then repackaged and sent back at my own expense to which I was greeted with a gift card for only 1 jersey and an email saying I stained the item and will not be able to exchange. Terrible service and return policy and while we’re at it terrible sizing guide. Overall would not recommend at all.
Purchased the NeoPro Cargo Bib Shorts.Quality and fit is poor for the money. Chamois is uncomfortable and fabric quite thin. I can only ride in them for an hour max. Also gave me saddle sores. If it wasn't for the decent pockets I'd give them only 1 star. I have $30 bibs from a well known Chinese online retailer that are better.Sorry NeoPro, I really wanted to like these and order again, but no.
Purchased the NeoPro Cargo Bib Shorts.Quality and fit is poor for the money. Chamois is uncomfortable and fabric quite thin. I can only ride in them for an hour max. Also gave me saddle sores. If it wasn't for the decent pockets I'd give them only 1 star. I have $30 bibs from a well known Chinese online retailer that are better.Sorry NeoPro, I really wanted to like these and order again, but no.
Ordered large size cycling shorts at the discounted price of $45, which were in stock at the time of order. I received size extra small. Neopro told me it was my fault for not reviewing the order. They offered me a store credit upon me paying for the return of the shorts. At this time the price of the shorts had risen to $65. Very poor customer service. I will never use them again.
Ordered large size cycling shorts at the discounted price of $45, which were in stock at the time of order. I received size extra small. Neopro told me it was my fault for not reviewing the order. They offered me a store credit upon me paying for the return of the shorts. At this time the price of the shorts had risen to $65. Very poor customer service. I will never use them again.
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