neoprocycling.com

2.9
2.9 Based on 265 reviews

Cool comfortable kit that doesn't break the bank...

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Average Rating

2.9

/
5

265 Reviews

5 Star
44%
4 Star
2%
3 Star
0%
2 Star
6%
1 Star
48%

Filtered Reviews

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Review Time

Orion
Rude!

Asked a question on Instagram about why they don't do women's specific kit. Got called "ignorant". Rude. Women are not "small men" so need a different cut. Won't be shopping here!

1
Date of experience: Oct 06, 2024
JB16
Rude!

Asked a question on Instagram about why they don't do women's specific kit. Got called "ignorant". Rude. Women are not "small men" so need a different cut. Won't be shopping here!

1
Date of experience: Oct 06, 2024
BC4
Poor quality bibs

Poor quality bibs. Doesn't offer any protection. Will never buy from them again. Had to end my ride because of how bad the bubs were.

1
Date of experience: Sep 16, 2024
Jacqueline Harris
Poor quality bibs

Poor quality bibs. Doesn't offer any protection. Will never buy from them again. Had to end my ride because of how bad the bubs were.

1
Date of experience: Sep 16, 2024
RS90
Very difficult return policy

First time buy it’s too small. But you can’t just get a refund and reorder you have return and get store credit but I have no idea how to redeem that store credit. Can’t call sent email waiting. Meanwhile prices go up 20%. One and done for me

1
Date of experience: Aug 11, 2024
Marcus
Very difficult return policy

First time buy it’s too small. But you can’t just get a refund and reorder you have return and get store credit but I have no idea how to redeem that store credit. Can’t call sent email waiting. Meanwhile prices go up 20%. One and done for me

1
Date of experience: Aug 11, 2024
Jonnie S.
Bad sizing I would Not Recommend

Bad sizing, if you order in the USA you are going to get European size, they will NOT give your Money back, plus you have pay shipping for return, and then to exchange you have to pay again for shipping and taxes, the quality of the cargo bids are not that good, better off getting it here with a local manufacturer

1
Date of experience: Jul 22, 2024
Adrien Reed
Bad sizing I would Not Recommend

Bad sizing, if you order in the USA you are going to get European size, they will NOT give your Money back, plus you have pay shipping for return, and then to exchange you have to pay again for shipping and taxes, the quality of the cargo bids are not that good, better off getting it here with a local manufacturer

1
Date of experience: Jul 22, 2024
Adelaide Lewis
Won't return money for bad sizing.

Ordered 3 items in a size (I always order) that were all too small. I ordered the same size from a competitor and had no size problems. I tried to return and was only offered a credit. I don't want a credit I want my money returned. Despite explaining the ACCC legislation to them (they have to offer a full refund) they have not offered me a return. Emails are rude, Cowboys! stay away.

1
Date of experience: Jul 08, 2024
Jonny Ross
Won't return money for bad sizing.

Ordered 3 items in a size (I always order) that were all too small. I ordered the same size from a competitor and had no size problems. I tried to return and was only offered a credit. I don't want a credit I want my money returned. Despite explaining the ACCC legislation to them (they have to offer a full refund) they have not offered me a return. Emails are rude, Cowboys! stay away.

1
Date of experience: Jul 08, 2024

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