Review Time
My 16 year-old 70-200mm lens had a servo issue. I returned the lens to Nikon for repair.The experience was excellent…. the repair tracking was timely and informative at every step, the communications with the repair staff was clear and very helpful, the outcome was very successful.They fully deserve the 5 star rating.
I was planning to trade or sell my D750, On inspecting it, WEX photographic flagged a shutter issue which i hadn't really been aware of as it was a back up. They sent me a link to Nikon as they informed me of a service advisory regarding the self same issue.Never in my dreams did i expect Nikon to honour this after 10 years but yes they did!New shutter mechanism, complete service, sensor and mirror clean and firmware updated all free of chargeThank you Nikon for fantastic customer care and service
Poor product & customer service!I have a Nikon P900, while it takes good photos, it also freezes, and has now decided to flash a message stating Card not present, it's not much more than a paperweight. I contacted Nikon through their website with the hope of sending the camera for repair, but have yet to receive an email.
Prompt repair following the sudden failure of a well used Nikon D610. Particular thanks must go to Anastasia in Service Support for ensuring that the camera was returned in time for me to take on holiday.Nikon has previously cleaned both of my D610s to the same high standard.
I accidentally dropped my Nikon Z9 and, damaged camera as well and a loan lens (600mm f/4 TC VR S) from NPS. The NPS team led Rob Macneice, and Nikon customer service team were great. They loaned me a Z9 camera while my own sent in for repair so I can continue working. Overall I had a great experience and I’m delighted to have my camera back working good as new! The best bit was the speed of delivery once my repair was finished and paid for! I had my camera back within just days!
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