nl.hardloop.com

3.2
3.2 Based on 201 reviews

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Average Rating

3.2

/
5

201 Reviews

5 Star
47%
4 Star
5%
3 Star
6%
2 Star
7%
1 Star
35%

Filtered Reviews

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Review Time

Iryna
Good products and support

Overall I have a good experience with the shop, assortiment and quality of clothes and shoes I’ve ordered. I also liked their support service, fast and adequate response. The only thing in my experience so far mand gut be improved is to inform clients if a delivery is delayed, because something is not in stock or whatever. It is good to know what to expect.

5
Date of experience: Oct 09, 2025
AlexT
Good product

Good product. Right price

5
Date of experience: Oct 08, 2025
Package never delivered

Package never deliveredNo reply from customer service

1
Date of experience: Oct 07, 2025
Juaci Neto
Excellent Service, Great Prices, and Smooth Shopping Experience

I recently made several separate purchases through Hardloop and I’m very satisfied with the experience. All of the equipment arrived well-packaged and in excellent condition. Their prices are much better than buying directly from the brands, and their sizing guidance for each brand is clear and reliable. Product descriptions are detailed and helpful.Delivery times were efficient overall. One jacket required about a month to arrive, but this was clearly indicated in the product listing, so there were no surprises.Customer communication can be a bit slow (+/- days for a response), but when I contacted them about a purchase, they were professional and provided all the necessary information. The return process was also well-organized: I received clear email updates at every step, and my refund was processed correctly within about 20 days.Additionally, they use Alma, a payment system far superior to Klarna, which allows purchases to be split into up to four installments.Overall, I highly recommend this company.

5
Date of experience: Oct 03, 2025
Olga
Probleem

Because this is not correct.!!!!..I have not address of the pickup point!!I don' know the problem with the website?or the delivery?....

1
Date of experience: Sep 19, 2025
rj westerbeek
Top product

Top product

5
Date of experience: Sep 16, 2025
Ryan Cooney
Prompt service

Prompt service. Delivered when indicated. Exact product. No problems at all. Recommended.

5
Date of experience: Sep 15, 2025
Koen
Long wait, no delivery

Kept me waiting for three weeks and after all cancelled the order, whereas everything should have been in stock according to their own website.

1
Date of experience: Sep 15, 2025
Maciej Michalski
Quality for a good price

Pretty good price and the product arrived within 4 days of purchase. Would use again in the future - check on google maps for the rating of the delivery box before selecting it just in case.

4
Date of experience: Sep 15, 2025
Sofie
No response from service team

No response from service team. No QR code to pick up order.

1
Date of experience: Aug 21, 2025

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