nordictrack.com

2.5
2.5 Based on 500 reviews

Welcome to NordicTrack® - Your Home for Exercise and Home Fitness Equipment. Free Shipping on Treadmills, Incline Trainers, Ellipticals, and Exercise Bikes!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.5

/
5

500 Reviews

5 Star
31%
4 Star
4%
3 Star
4%
2 Star
6%
1 Star
55%

Filtered Reviews

Filter Reviews

Review Time

Seth Wilson
DO NOT BUY!

DO NOT BUY! This is my advice if you are considering buying a NordicTrack product! This company seems to be designed to trick you in every aspect.My wife offered me a very expensive bicycle. As she researched for information about the product and potential return policies she followed the global website but to buy she did not realized as she was directed to the Swiss website that all the policies changed... and dramatically. The return policy that is so loudly advertised on the global website just doesn't apply outside of the US... So we got stuck with a 4.000usd product that we do not use, repacked and waiting for a solution. Every email and complain has been passed from one person to the other... and when I was informed of the 'right' person to contact I got no response.To add to the mix, the bicycle has a small defect in the logo. We sent the information, pictures, etc of this defect and we were sent stickers for us to apply... but worse, not even the correct ones!This company is a disgrace and I just regret that we spend a cent on their products. Certainly not again! DO NOT BUY!

1
Date of experience: Nov 27, 2024
Noah A.
Putting this treadmill together was way…

Putting this treadmill together was way easier than I expected—it didn’t take long at all. I connected it to WiFi for iFit right away and love how engaging the workouts are. As a tall guy at 6'3", the running pad is just the right size for my stride. It’s been a fantastic way to stay fit as a busy dad.This is an incentivized review.

5
Date of experience: Nov 26, 2024
Clinton
Great products and high quality

I have purchased a few products from this company. Some at full price and others at a discount for an honest and unbiased review and have always had a great experience!

5
Date of experience: Nov 25, 2024
Hudson Turner
Amazing service!

Great products and great experience. They are very responsive and make high quality products.

5
Date of experience: Nov 25, 2024
Leisha Howard
I purchased my Nordic track three and…

I purchased my Nordic track 3 in 1 four years ago and I have to say that it is the worst piece of equipment I’ve ever used or have purchased. It has been broken more than half of the time and customer service between Nordic track and I fit is atrocious. The machine froze up. I lunched forward and cracked my front tooth. I attempted to file a claim to get reimbursed for part of the machine or replacement and they made me jump through hoops with several questions that I didn’t have answers to in particular the time and date of service. The service technician was very Difficult to deal with and very unwilling to help. Stay away from Nordic track. They are a lousy company and I wasted $4000 on a piece of garbage. It was a lemon and they didn’t replace it for me. Shame on them.

1
Date of experience: Nov 25, 2024
GTRGamesYT
The treadmill is an excellent choice

The treadmill is an excellent choice for anyone looking to get in shape. It’s easy to use and offers a variety of workout plans through iFit, which keeps your routines fresh and engaging. Additionally, it’s simple to set up and take down, making it a great option for saving space when not in use. Overall, it's a convenient and effective way to stay fit.This is an incentivized review.

5
Date of experience: Nov 25, 2024
Emerald L.
Everything I want

This treadmill has everything I have wanted. We have owned other treadmills that don't even compare. This screen is so much more responsive. When you use this treadmill at the 40% incline and 2.5 mph, it actually stays at 2.5 mph. I have had others that didn't. The belt is wide and stable. The iFit options are plentiful, there is something to support all of my goals. This is a truly great product. *I received this unit at a reduced price in exchange for an unbiased product review.*

5
Date of experience: Nov 24, 2024
Dane Adams
Avoid!! Subscription trap

I am outraged that I cannot watch Netflix or sync the screen with my phone without paying a monthly fee. I’ve spent $2k on a bike with a screen to actually have to pay rent on top to use the screen in a way most people would use a screen. I’m watching Netflix on my phone despite having a big screen. Outrageous. Frankly embarrassing. The way I feel now I want the bike out of my house.

1
Date of experience: Nov 22, 2024
Matt
Worst customer service

Worst customer service. Equipment is 20 minutes from me sitting but won’t let me pickup has to be delivered, makes no sense.

1
Date of experience: Nov 22, 2024
Jarrod C.
Great product and when combined with IFIT, increase versatility

After a year of using our new machine, this is a great product with lots of versatility. IFIT training options a quite limitless and offer something for everyone.

4
Date of experience: Nov 22, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Welcome to NordicTrack® - Your Home for Exercise and Home Fitness Equipment. Free Shipping on Treadmills, Incline Trainers, Ellipticals, and Exercise Bikes!

  • email my.iFIT.com
  • call 8336804348
  • language https://nordictrack.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More