olivercabell.com

2.2
2.2 Based on 883 reviews

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Average Rating

2.2

/
5

883 Reviews

5 Star
21%
4 Star
3%
3 Star
7%
2 Star
10%
1 Star
59%

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Review Time

Gail Butler
I expected it to take a while, but this…..

Bought shoes in the beginning of April to get some new shoes for the summer but know I’m wondering if I’m even going to get them before Christmas tone honest. First they said it would be delivered in June then in July but yet here we are at the end of July and still not a word. Tried asking for time estimate, but the only thing I get in return is that there as been some delays and nothing else. At this point I wish I never bought those shoes to begin with.

1
Date of experience: Jul 25, 2024
Brilliana Taylor
No shoes, no answers.

After 2 month, no shoes. I was sending the emails, no answer back. Scam page, 250 dollar for nothing.

1
Date of experience: Jul 25, 2024
Al Morris
Bought shoes in December that we…

Bought shoes in December that we supposed to come in May and ended up canceling the order in July because they kept pushing the delivery date back. To think they have the nerve to charge $200+ for a pair of shoes and offer terrible customer service.

1
Date of experience: Jul 23, 2024
Fleur Smith
Even a bigger Scam than originally thought

If you raise an issue with shipment they request photos (quite a few), but their email servers block all photos… So they just comment in Trustpilot you never responded. Shocking, but they will not get away with it!

1
Date of experience: Jul 22, 2024
Antony C.
Incredible order experience for a great shoe!

Simply put I ordered shoes on line. Reply and confirmation were nearly instant and the shoes came fast and I mean super fast, less than a business week and been wearing them ever since. Superior customer service for an exceptional product. Will be buying more of theses shoes!

5
Date of experience: Jul 22, 2024
Ingram Turner
Order Number 536811:

Order Number 536811: I placed an order on the 15th of may 15/05/24. And i have not heard a singel thing about My order, i have sent emails and gotten no answer so im very sad that i have spent that much on a shoe and gotten it yet. I tought they was shipped fast when the shipping time say 3-5 days. So i hope i can Get those soon because ive been waiting for over 2 monthes no

1
Date of experience: Jul 22, 2024
Arnaut Anderson
Overly delayed order 561512

I ordered the Yin Yang Low 1’s on July 21st. I did knowing that the website stated that the shoes, size 10 will ship in August. But now, the size 10’s show they will not ship until September. I have sent customer service two emails (one via their website form and the other through email) and have not gotten any reply, concerning the new September date. For such expensive shoes and claims they will get back to you in 2 days, this has been pretty disappointing so far… and on par with many other reviews.

1
Date of experience: Jul 21, 2024
Tyson Butler
(used to be good...) Do not buy from them if you value your foot health!

Do not buy from them! The company has gone downhill and reduced their standards by providing shoes that aren’t stable anymore and have deformed soles that can damage your feet. I used to buy shoes from them and they were good two years ago but now with their lower standards in place and the idgaf attitude from their customer service and factory auditors (their factory people said my defective shoes were fine when they obviously were not) everyone there refuses to acknowledge defects and won’t pay for return labels for shoes that would literally destroy your feet if you wore them. Buyers beware! Cabell, you not only lost me a loyal return customer but all the people I will tell this about. Shame on you!

1
Date of experience: Jul 20, 2024
Edmund S.
No shipment update: order #559852

I have made the purchase 1 week ago and delivery was stated as 3-5 days and I reached out to customer service and still didn’t heard from them.

1
Date of experience: Jul 20, 2024
Newt Brown
I cannot respond to the thread as I don…

I cannot respond to the thread as I don have Trustpilot for Business. I have emailed you at contact'at'olivercabell.com with all the details you requested

3
Date of experience: Jul 20, 2024

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