pooleaudi.co.uk

4.7
4.7 Based on 190 reviews

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Average Rating

4.7

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5

190 Reviews

5 Star
88%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
6%

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deadscope5662
Recently had an MOT and service on my…

Recently had an MOT and service on my TT. Audi collected my car from home, carried out the necessary work, and then returned the car to me at the end of the day. I work from home some of the week and this was a godsend for me not having to take time out of my day to deal with this yearly saga. Audi kept me up to date with progress via WhatsApp which was great also. I didn’t need to do any chasing. The service was EXCELLENT and will definitely be coming back next year provided I don’t need to before!

5
Date of experience: Apr 03, 2025
Percy Powell
A3 purchase

Purchased A3 saloon late March/early April. Every aspect went like clockwork thanks to Matthew and Sam.Couldn't be more delighted.

5
Date of experience: Apr 02, 2025
Drake Scott
Audi Q6 electric and Q2

Audi Q6 electric and Q2I purchased an Audi Q6 as my first electric vehicle and dealt with Sam who went above and beyond to answer all my queries. Ended up purchasing a Q2 for my wife at the same time and we are delighted with both vehicles. I would not hesitate to recommend both Sam and Poole Audi for anyone purchasing a vehicle.

5
Date of experience: Apr 01, 2025
bj090235
Outstanding Experience

¹I had an outstanding experience at Poole Audi.My experience of purchasing my new car was the best service I have received from any car dealership over the last 25 years There was none of the usual main dealer "˜negotiating theatrics' and no pressure to add extras to the sale. From first being greeted by Laura, test driving the car and to the handover of the car the whole process was very pleasurable, a feat not often achieved by main dealerships! There were a few mishaps with the new Audi System and processes but it was just part of "bedding in" a new system. Laura and Hayley were courteous, polite and professional at all times. On the handover my Q6 and the MyAudi app were setup and configured. I was also shown through all the screens and functionality of the MMI.

5
Date of experience: Mar 31, 2025
Clifford Butler
A fantastic buying experience Poole Audi…

From the timei arrived at Poole Audi my wife an I were treated as a valued customer and after paperwork dealt with we were shown a covered up car.ready to unveiled it was for a two year old car presented in a beautiful condition, then after a handover by Hayley we were presented with coffee for the journey home to Plymouth and a special bottle of wine to celebrate on arrival home. A great experience buying a Audi a3 .Thank you Poole Audi.

5
Date of experience: Mar 31, 2025
Reuben Scott
I couldn’t have asked for a better experience!

I couldn’t have asked for a better experience! As i went into Audi, I spoke to Cameron and he helped me the whole way through. I found my dream car whilst Cameron helped speak me through everything and was very polite and helpful! The reveal was better than i imagined and he answered any questions i had and was always quick to respond over email too. Everything went through fast and simple as well as additional pieces i wanted for the car. Beyond happy i went with Audi!

5
Date of experience: Mar 29, 2025
Billy Price
Welcomed from the start

Welcomed from the start, every staff member was friendly and always helpful, particularly Daniel Worsdell who was the person who guided us through the process of buying a new Audi A5 for me and an Audi A1 for my wife - this company goes the extra mile to achieve maximum customer satisfaction

5
Date of experience: Mar 29, 2025
Jasmine
Poole Audi - Top Class Team and Fantastic Service

Fantastic experience buying an Audi with Poole Audi, very efficient and every aspect of the sale and car prep and hand over was taken care of and completed meticulously within a very tight schedule that I had requested. Poole Audi have a fantastic team, top class customer service, competitive rates and Luke Stacey and the whole team went the extra mile in the sale, fantastic! Can only recommend and will definitely be back.

5
Date of experience: Mar 28, 2025
Laurence Adams
Visited to just ‘have a look’ and ended…

Visited to just ‘have a look’ and ended up buying an A1 from Daniel who was so helpful and knowledgeable at every step. I thought the showroom and set up were outstanding and everyone we saw was very professional and polite. Daniel was extremely friendly and I would recommend asking for him if anyone was thinking of purchasing an Audi at Poole

5
Date of experience: Mar 28, 2025
Stanley Brown
Audi S3

I purchased an audi S3 from here and dealt with Daniel, went above and beyond to meet my needs and help with any questions or queries that i had, highly recommend this sales specialist for anyone purchasing a vechile

5
Date of experience: Mar 26, 2025

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