pooleaudi.co.uk

4.7
4.7 Based on 190 reviews

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Average Rating

4.7

/
5

190 Reviews

5 Star
88%
4 Star
3%
3 Star
2%
2 Star
1%
1 Star
6%

Filtered Reviews

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Review Time

Leanne Hughes
10 out of 10. Personal service.

Would highly recommend had excellent service, answered emails promptly and returned phone calls the same day. Picked me up from the station when I came to collect my car 10 out of 10. Bottle of wine on collection of my car was a nice touch, I have never had that before from other Audi dealers and this is my fifth Audi A5.

5
Date of experience: May 09, 2025
Leanne Ross
My first EV Audi

I recently purchased a vehicle from Roddy McIntyre and couldn’t be happier with the experience. From start to finish, Roddy was exceptional. He took the time to really understand what I was looking for and listened carefully to my needs. He was incredibly patient throughout the whole process, never rushed me, and explained everything clearly and in simple terms — which made me feel confident and comfortable with my decision.Nothing was ever too much trouble for Roddy. He genuinely went above and beyond to make sure I was happy with every aspect of the purchase. His professionalism, honesty, and care made the experience smooth and enjoyable. I highly recommend Roddy to anyone looking to buy a vehicle — you’ll be in great hands!

5
Date of experience: May 04, 2025
Adele Hughes
Long Distance Purchaser

To be honest, I've never left a Trust Pilot review, and never felt the urge too.... except for now. I was a very long distance purchaser, I'd never seen the car, had no chance of seeing it, and that left telephone. Except, I'm deaf.... Not a problem for these guys.... 11 out of 10 on every point. No Hassel, no problem, just consistent help. I would whole heartedly recommend.1 Trust Pilot review ever... and fully deserved

5
Date of experience: May 03, 2025
Carole
Audi A1 first car purchase

The sales person Laura Pennington was outstanding in communicating and being helpful with any requests I had.I have bought a few cars remotely and this was by far the best experience I have had, the handover was faultless and Laura went the extra mile to make my daughters first car purchase special.

5
Date of experience: Apr 26, 2025
mercenaire97466
Great Reception and Service team

Great Reception and Service team. Nothing was too much trouble. Best Audi Dealership in the south

5
Date of experience: Apr 25, 2025
Gladys Sanders
10/10 experience!

10/10 experience within the Sales and Aftersales department, as always.

5
Date of experience: Apr 23, 2025
Ivan Söder
Very good and helpful salesman.

4
Date of experience: Apr 18, 2025
Christy
Faultless service from Tim at Audi Poole

Audi Poole couldn't have done anything more to have made buying a car as easy as possible. Faultless service standards, from everyone in the Poole Showroom, especially by Tim, and also the Yeovil Showroom too. Start to finish, the standard is exactly as you would expect and hope for from Audi, resulting in a car that far exceeds my expectations.

5
Date of experience: Apr 12, 2025
PolanGameplayYT
Recommend Poole Audi over other dealerships in the south.

I always use Poole Audi even though they are outside my area. I have much more faith in their technicians than my local dealership. A lovely showroom and client area with great customer service.

5
Date of experience: Apr 07, 2025
I have always bought Audi for as long…

I have always bought Audi for as long as I can remember - first the A3 then the TT Roadster and now, since I am getting older and finding it harder to get in and out of the TT, a Q3. Kyle was brilliant, not pushy and guided me through the process, helped identify the right car for me, helped me transfer my private plate and also was understanding and really supportive given I really didn’t want to give up my TT, which was simply a joy to drive. Everyone is always so kind and helpful and I would thoroughly recommend Poole Audi (and Kyle) to anyone. You can’t ask for better

5
Date of experience: Apr 04, 2025

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