Name: popinabox.co.uk
Telephone: 01617130186
Rating: 3.4

RT46 Guest

2 years ago

W sam

sam was a w icl

Date of experience: Mar 31, 2023

Roderick Turner Guest

2 years ago

The website is very easy to use,always…

The website is very easy to use,always great offers and fast delivery.

Date of experience: Mar 30, 2023

Carlile Taylor Guest

2 years ago

Easy to order…

Offer automatically came off in basket and I didn't have to faff with code. Easy to order, quick checkout.

Date of experience: Mar 28, 2023

Amanda Wright Guest

3 years ago

Cancellations

Had issues on numerous occasions with pop in a box, ordering goods then after literally months of waiting, had my order cancelled by them due to no stock, no warning.

Date of experience: Feb 27, 2023

Chance Morris Guest

3 years ago

Overall good

Overall decent, with good products and good customer service however on occasion some products have arrived either wrong or damaged but we did manage to resolve those issues quite hastily. However some issues have gone unresolved still.

Date of experience: Feb 25, 2023

SpYzZe Guest

3 years ago

Great customer service

Great customer service, chatted with someone called Dan and he was excellent, helped me every step off the way to make sure, everything was sorted in a nice and timely manner too

Date of experience: Feb 22, 2023

Charmaine Anderson Guest

3 years ago

U guys make things hard and scam people…

U guys make things hard and scam people I will never deal with this crap company again

Date of experience: Feb 22, 2023

DS Guest

3 years ago

Very easy to use.

Date of experience: Feb 20, 2023

WA45 Guest

3 years ago

Worst Customer Service Team ever!!

I ordered 7 pre-orders in May 2022, and paid for all items together. I received 2 items, but was still awaiting the last 5, or a refund.After speaking to several members of staff, on several occasions throughout last year and this year, it seems they have cancelled the rest of my order with no plan to refund me. I have spoken to them countless times and most recently they agreed to refund me, stating it would take 10 days to process. Funnily enough, at the end of the 10 days, no refund. I questioned this with their customer service team, who just started the whole refund request again from the beginning. Genuinely, the worst customer service I have ever received, and hands down the worst customer service team in the UK!!!DO NOT USE!!!

Date of experience: Feb 19, 2023

Albert R. Guest

3 years ago

Absolutely awful, don't shop here.

Pre-ordered something as a birthday present, nearly a year later and they haven't sent it out, despite the fact it's now freely available in shops. Queried and was advised it would be sent out in a couple of weeks time, that time passed so queried again and was advised its now not available.