qdosassist.co.uk

3.3
3.3 Based on 121 reviews

...

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Average Rating

3.3

/
5

121 Reviews

5 Star
55%
4 Star
4%
3 Star
0%
2 Star
1%
1 Star
40%

Filtered Reviews

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Review Time

Bob Blainey
Paul delivered the hire car and was friendly and helpful

Paul delivered the hire car and was very friendly and informative.

5
Date of experience: Feb 12, 2026
Billy Battrick
Took my sons money 15 months ago

Took my sons money 15 months ago Not paid out no communication Keep getting passed from one department to another.They have our money and have no interest or intention to give it to us.Completely corrupt company.Should be shut down and prosecuted.

1
Date of experience: Feb 10, 2026
Danny Battrick
Terrible company they do not care in…

Terrible company they do not care in the slightest. Been waiting 14 months for my money. Non of the staff have no idea what’s going on it’s like talking to a brick wall

1
Date of experience: Feb 09, 2026
customerIan Johnston
QDOS took control of all aspects of my…

QDOS took control of all aspects of my insurance claim from the beginning dealing with the third parties company right through to arranging the repairs to my car and providing a hire car until mine was ready.

4
Date of experience: Feb 09, 2026
Bob Callow
we were moved on to various car hire companies and each one asked us exactly the same questions abou

one point of contact

2
Date of experience: Feb 06, 2026
Customer
Excellent experience with QDOS

Excellent experience with QDOS, Callum who I spoke to on the phone mad me feel very comfortable and answered all my questions. Highly recommend

5
Date of experience: Feb 04, 2026
Sue Hynes
Excellent support

QDOS supported the whole process from my car being damaged to arranging for it to be taken to the garage of our choice. They kept me informed regularly so I wasn't in doubt what was going on.

5
Date of experience: Feb 04, 2026
Peter Lambie
Very easy to deal with.

5
Date of experience: Feb 03, 2026
customer
Brilliant service

Brilliant service, fast and reliable - would definitely recommend.

5
Date of experience: Feb 03, 2026
Kelly
Great Customer Service

I recently had to make a claim after an accident, and I’m really impressed with the service I received from my QDOS. From start to finish, the process was smooth and stress‑free. The customer service team were always friendly, approachable, and genuinely helpful.I was kept fully informed throughout the repair process, with regular updates so I always knew what was happening with my vehicle. The staff made everything easy to understand and were quick to answer any questions I had.The repairs were completed to a high standard, and the whole experience left me feeling well looked‑after. Excellent service all round—highly recommended!

5
Date of experience: Feb 03, 2026

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