retro-stage.com

4.6
4.6 Based on 881 reviews

RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our product...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

881 Reviews

5 Star
84%
4 Star
6%
3 Star
2%
2 Star
1%
1 Star
7%

Filtered Reviews

Filter Reviews

Review Time

TheEloiseTv66
Perfect site for beginning new looks!

Retro stage has by far been great through my experience ♡ I've ordered multiple dresses and swimsuits and they've all turned out lovely! Shipping and tracking are reasonable. The customer care is quick to respond, kind, and extremely helpful. In one of my orderes I needed an exchange and Luna helped me along the way to resolve my issue. They go above and beyond to take care of their customers needs and requests.

5
Date of experience: Dec 16, 2024
Matthew Lewis
Great outfit, great customer service!

We really love the outfit from Retrostage, it fits well and is good quality! It shipped in time for our Christmas party, so my wife was the best dressed woman there, and recieved multiple compliments! The second outfit we ordered did not fit, but Yomi in customer service was extremely helpful, and offered us several options to fix the situation, and we are happy with the outcome. I recommend RetroStage, and will shop with them again.

5
Date of experience: Dec 16, 2024
Some of my items arrived damaged, issue resolved.

Some of my items arrived damaged or did not fit, but Yomi was very kind and helpful with the issue. I will be receiving my replacement item soon.

5
Date of experience: Dec 15, 2024
Davina Barnes
Love my Music Note Dress!

My items were beautiful and arrived on time. I get so many compliments on my earrings and my music dress. Customer service was awesome with my questions and Luna was especially helpful! Would order again and can't wait for more goodies.

5
Date of experience: Dec 11, 2024
Kylie W.
Professional and personalised customer service

Order process is easy to manoeuvre and regular updates on the status of your order is available throughout.My order arrived and one of the dresses didn’t suit me, so I emailed to ask how to obtain a refund. Within a few hours I had a lovely email from customer service agent Yomi, requesting a little more information, which I duly sent. Again the response was very quick and a solution was offered. The replacement item I requested was no longer available, but they realised I needed a little more time to choose a replacement and they offered me this option, without me requesting it.Their ability to pre-empt what the customer needs is phenomenal. Yomi was so helpful and offered numerous solutions to resolve my request. I couldn’t have asked for better customer service.Well done all, I truly feel like my request has been listened to properly and that I have been treated as an individual, not just receiving corporate responses. All the responses were personal to me and my needs. Great job Yomi.I will certainly be using, and recommending, Retro Stage again.

5
Date of experience: Dec 11, 2024
Marie P.
Everything was totally amazing

Everything was totally amazing. Its not for first time that I shopped in Retro Stage and its always so amazing. Fast delivery and the color of the dress are exactly like on the picture on its web. Specially thank to Yomi, which helps me with problem with size, shes really nice and she is always trying to make me happy. And this is something that in these days is rare. Thank you so much Retro Stage, I will defenitly order something again.

5
Date of experience: Dec 11, 2024
Brynlee Lewis
My go to shop

My go to shop! I have purchased a number of garments from retro stage and love everything so much! Recently I needed to do an exchange because my size has changed this year and Yomi made it so easy. Great customer service and quality clothes.

5
Date of experience: Dec 11, 2024
Vilma Carter
Great, prompt communication from retro stage.

I ordered a dress and it was too small. Retro stage was very accommodating with my request to exchange the dress. Yomi got back to me promptly with information as to how to go about resolving my problem. I will definitely be ordering from retro stage again.

5
Date of experience: Dec 11, 2024
RS99
This store was recommended by a friend…

This store was recommended by a friend who has successfully found several dresses for her daughter. We were very happy with our first purchase, though the second wasn't quite right. However, Yomi is helping us remedy that situation and so far the process has been great!

4
Date of experience: Dec 11, 2024
Gunner S.
One article was out of stock and retro…

One article was out of stock and retro stage reacted promptly and proposed me a great solution. Wonderful service!

5
Date of experience: Dec 11, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.See more

  • email service@retro-stage.com
  • call 8333113320
  • language https://www.retro-stage.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More