roofingmegastore.co.uk

3.2
3.2 Based on 201 reviews

Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants....

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Average Rating

3.2

/
5

201 Reviews

5 Star
51%
4 Star
4%
3 Star
2%
2 Star
4%
1 Star
39%

Filtered Reviews

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Review Time

Mr Stambuk
Not recommended at all, worst customer service

Unfortunately not the best customer service experience, item arrived broken, one of the corrugated sheet was cracked, due the weather in Scotland I wasn’t able to check it when arrived, so I checked after and find out the damage. I reported and now they said I have only two days to report which is a joke.We have over 3 weeks of bad weather in Scotland.Well won’t buy again from them.This is easy to solve but companies makes hard to understand

1
Date of experience: Jan 17, 2026
Lina Krankauskiene
Worst company to order

Good price, just it... delivered whenever they decide, no invoice sent, 4 of 5 broken panels arrived, useless customer care, blamed me for damage upon opening. Should read feedbacks before ordered

1
Date of experience: Jan 15, 2026
Mr Charnock
Professional service

Easy to use ordering platform, the communication was polite and accurate and the goods were delivered professionally and promptly. What more could you need?

5
Date of experience: Jan 14, 2026
Guy W-E
Good service and pricing

Clear and comprehensive website that allowed me to select the correct components in the right volume to complete the project. Price is competitive and delivery although delayed during the holiday season was efficient and items were well packaged and arrived in good condition. the instruction video also helped me (DIYer) to do a good job of the installation.

5
Date of experience: Jan 09, 2026
Price point good but….

Price point good. Quality of item good. Delivery times unacceptable…. Nearly 2 months from order to delivery. Unfortunately can’t use again.

3
Date of experience: Jan 08, 2026
Than Condopoulos
Customer service is a joke

Customer service is a joke. Wrong colour delivered, replacements not sent. Damage delivery. I've sent a dozen emails and a month later still can't get a complete order that I've paid for. Stay away!

1
Date of experience: Jan 08, 2026
David Turnham
Sold me stuff they didn’t have

Sold me products they didn’t have came a 2 weeks later cost me £200 extra on ScaffolldingOrganise the job round what they told me they were going to deliver.

2
Date of experience: Dec 14, 2025
Ian Watson
Poor delivery all items came at…

Poor delivery all items came at different times. Some components were not compatible with other parts. The company was not interested in helping with our problems. We have used this company before but not again.

1
Date of experience: Dec 05, 2025
Mr I M
It was well wrapped and sealed.

5
Date of experience: Dec 01, 2025
Martin Hibbs
Poor courier service

Items were delivered separately and plastic roofing arrived damaged TWICE. Instead of using a safer carrier they refused to complete my order and partially refunded me. Although my issues were caused by their regular courier they should have done more to complete my order, by using a more competent courier to resend my outstanding item, instead of making me source my missing item from another supplier. Will definitely not be using this company again. I chose not to leave a bad review originally but they have re-prompted me to give a review some 2 month afterwards

1
Date of experience: Nov 28, 2025

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