Review Time
Had 2 rear tyres replaced with this company, tyres fitted ok but advised me my brake pads needed replacing, this same advice they gave on a previous car of mine. Took my car to a garage I always use and trust and are friends of the family, asked them to replace the back pads and to check the front too, just recieved a call saying all pads were 6mm and don't need replacing.
A*+.top marks... I have never had an issue, always great service. Yes, Hailsham branch is extremely busy, but they are a great team of lovely guys, thanks to the Manager Gavin King, he will help, advise,talk to you about any issue, or will help find a solution. Highly recommended 👌
Visited the Burgess Hill store to have a tyre replaced due to a puncture. I was told to drop in and no need to book an appointment but still waited 45 minutes for the vehicle to be seen - was not updated or informed of the wait time. The tyre was eventually replaced. The staff were rude and did not have any customer service skills. They even lit a cigarette inside the workshop before proceeding outside. I returned the following day as the ABS light was flashing. The mechanic said they fitted wrong size tyre the day before. He replaced it. There is limited parking (6 spaces, 2 rows of 3) on a busy main road. Reversing out of the space and into the workshop is extremely dangerous when backing onto a main road and public footpath. Reluctant to return back due to the experience I received.
Mateusz (Mathew) the operator of mobile tyre service from Hailsam Set Tyres was absolutely brilliant and really couldn't be more helpful. I would thoroughly recommend Set Tyres as this is not the first time I have used them and they always provide a really good service. Martin Jenner
Visited set tyres maidstone on sat to get two new tyres for my daughters car, very professional service with a free wheel alignment check, which needed slight adjustment, which after I got home the daughter confessed to clipping a kerb 🤦♂️ value for money and would recommend 10/10
Rang Hastings setyres as we had pothole damage to our car and some trim underneath was hanging loose touching the ground. Our regular garage wasn't interested in helping quickly to keep us on the road, but this garage were. We were fitted in that afternoon and a quick repair carried out, and they didn't charge us which was very kind as we haven't used them before. All staff encountered were very friendly, and the initial phone call was friendly and helpful as soon as they answered the phone. So good (and rare) to get such good customer service. Would recommend.
Busy Garage, Friendly and Efficient Staff !! Went in this morning to SETYRES in Sevenoaks. Ordered a Bridgestone tyre Friday p.m. There and ready for fitting. at 10 a.m. Fair price. Manager at desk was great and the fitter we had was quick, but most of all, very pleasant. Highly recommend.
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