Review Time
Bought a Sharp combi microwave and oven R-956SLM arrived today unpacked it but couldn’t find any instructions, started to cook using the oven & noticed a burning smell! Turned off the oven and opened the door to be greeted by acrid smoke, the instructions were forced up into the roof of the oven within a plastic bag on top of the heating element, totally out of site! Crazy to think that anyone would locate a plastic bag containing a book on top of the element!!!
Purchased a Sharp microwave from Freeman's mail order, 9th June. It kind of serves me right for not reporting the poor quality and billowing steam issue, at the start, but I grew continually worse. I tried to report it to Freeman's, and it turned out I was literally a week outside of the one-year warranty. After a lot of stress, they suggested I contact Sharp. I just did this and as suspected, Sharp simply told me there was nothing they could do. So close to the warranty, I would have thought a bit of goodwill to offer to look at it could have been offered.Poor quality goods and customer service. Shall never, ever purchase further Sharp products and will ensure I let family and friends know about this.Considering they now, in 2024, offer a further six months warranty, on registration within 14 days, I would think that this could have been offered to me.Very frustrated to have to spend another £100 on a replacement. This time will order from a manufacturer direct, where quality products and extended warranties come as standard.
I needed a new microwave and unfortunately bought a Sharp YC-GC52B, I had a Sharp two microwaves ago and it was fine. This model has been a pain from the start, it has a child lock on it, which I dont need as I have no children in my house but I had no idea this feature was on there. This LOC CONSTANTLY goes on and it is very difficult to turn off, it says in the manual to press the mute button but that does not always work, I have to disconnect it at the mains. I have tried to contact Customer Services but they gave me a number to ring which was not in service. I would send it back and ask for my money back and say to other customers DONT BUY THIS. Shame as its a nice looking microwave with a flat bed which I prefer
bought a Sharp Microwave, ( I hade used Microwaves before Panasonic Excellent ) This Sharp was total disaster from day One, it would not extract condensation, after 2 months it started to peel internal plastics with mould in all joints. Sharp,,, as the Chinese say Tufu Rubbish, as it is now a Chinese Co no longer Japanese
If I could give them a zero star I personally would. I purchased the six and one indoor electric grill air fryer XL family size. I purchased the first one on Walmart app Walmart originally had them inside the store until so many people were complaining about it randomly not working anymore and they took it off their shelves, but they still accept third-party delivery from the sharp company, I return the first time personally by going to the store I went and purchased the product for delivery because Walmart no longer carry them I wonder why? ! Delivered April 30 the new one today is June 10 once again this item randomly shut off and doesn’t wanna work. I contacted Walmart. They no longer take returns of this product inside their store once again. I wonder why they did initiate a refund and it was approved to go to post office now and return this faulty item. I get a message from Sharp telling me that it’s past the time of refund and they will not provide a shipping label or anything else. It’s too late because Walmart already did and I’m returning this item even if I have to pay for the box and shipping this is unfair to customers what your company is doing to people it seems like many people are having the same issue with your products they buy them they love them and then they suddenly stop working It’s unfair to the customers and I hope you guys get ready for a lawsuit coming your way
My old microwave combi from Bosch Lost its grille after ten or more years of excellent service.I was unaware that it could be repaired so I bought a Panasonic which I could not get on with. ReadingAmazon reviews I then bought from them a SHARP YC-GC52BU-B 25 Litre 900W Digital Combination Microwave Oven with 1200W Grill.In June 2024. It's now November 2024 and I reckon it has ruined over £100 worth of food, due to the bad Instructions or lack of them.Using the microwave is fine if you need to warm coffee. Open the door, put your coffee cup with ingredients and press a button three times.But try to cook a fruit or meat pie. If its from frozen the pie company says 2 minutes in the microwave to thaw the inside and 8 minutes on convection at 180 centigrade. Not on this machine. The results are either solid ice or burnt meat. The front symbols are unreadable and the manual is only readable if you first blow it up to A4 and print it out.Sadly the convection instructions stop halfway through the process.So today I have asked Amazon's supplier to refund me. Not much hope of this but we'll see.Meantime I rang Bosch UK and spoke to a lady who was very helpful. She sent me a list of combies that work and suppliers who have them in stock.I'm calling at one tomorrow. If I don't get a refund I'll just bin the Sharp one.Strange how Anazon shows an average review for Sharp at 4.7.Trust pilots average is 1.7. Strange? Or deliberate?I could not say.
Purchased a Sharp Washing Machine from Currys on the 01st May, and on the 29th May it stopped working.I have been trying for 1 week to communicate with someone from Sharp UK to obtain a return order number for Currys to send a replacement, and there is no answer on the landline and the call constantly cuts out.Eventually logged a complaint on their Resolve platform, only to have a person constantly resend the same message asking for details of the washing machine.1 Week later and I have still not spoken to a person, or had an actual response to the situation.Beyond frustrated.
Wish I read these reviews. Don’t ever buy from sharp! I thought they were a safe well known company but not anymore. I bought a dishwasher from them through Currys. It doesn’t work from day 1. Currys won’t do anything until they get an uplift number from sharp. I’ve been trying for weeks, no one replies to emails or picks up the phone. I don’t understand how they’re still legally running.
Been waiting since February for them to fix my washing machine guy come out span the drum said yes bearings gone ill have to order them . Still waiting they made a appointment to come out again then messaged day before and said hadn't got bearing in stocks. Still awaiting new appointment. Engineer said keep using it but stop if clothes start coming out with black on. You can hear the machine in the street on take off
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