shawncraft.com

4.1
4.1 Based on 221 reviews

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Average Rating

4.1

/
5

221 Reviews

5 Star
71%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
20%

Filtered Reviews

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Review Time

Rhonda Kerkhoff
Good customer service!

I ordered two retro sweatshirts, and both were too large (unisex sizing). I asked if I could exchange one of them and was surprised to not have to ship the original back. They are shipping out one at no charge. I'm appreciative of this service, since I think it would be costly to mail back to China. I also appreciated their timely responses to my emails.

5
Date of experience: Aug 25, 2025
Alex
All good with the shirt.

All good with the shirt.

5
Date of experience: Aug 25, 2025
Kathryn Taylor Kelley
Helpful customer support and Quality T-shirt

My order was delivered to my apartment and someone picked it up and kept it. I finally was able to find out who had taken my T-shirt with security cameras. In the meantime I had corresponded with customer service and they sent pictures of where it was delivered and were very helpful and concerned. I love the T-shirt. Great quality.

5
Date of experience: Aug 24, 2025
Beau Ashburn
I had an issue with my order

I had an issue with my order, a sizing issue, and after contacting customer service they sent me the correct size and allowed me to keep the other shirt which I will hand down to my niece. Love to see great customer service.

5
Date of experience: Aug 24, 2025
Benjamin H.
The shirts i received are of very good…

The shirts i received are of very good quality and heavy fabric. The print is also very nice. I ordered the wrong size but hit the support and they helped me to get another delivery with the proper size.

5
Date of experience: Aug 23, 2025
Tom G
Ive ordered a couple of times from them…

Ive ordered a couple of times from them and most recently had to do a return. The customer service was refreshingly good - outstanding even!

5
Date of experience: Aug 20, 2025
Sophie Braithwaite
My favourite T company

It’s always a little risky ordering from online companies, but…I’ve ordered from this company twice over the past few years. The t shirts are good quality, thank goodness! And everyone loves my ‘Rage Consumes me’ T ( just bought the sweater in white, it’s so cute) 😊. Prices - great! Delivery - quick, considering it’s coming from China (just over a week both times). Customer service- really quick, personal and generous. I don’t really understand all the negative reviews?

5
Date of experience: Aug 20, 2025
Thomas Onfroy
Quick reply for cancellation / refund

Made a mistake in my order, quick reply for cancellation / refundIt is stated in their "Contact Us" section regarding company being in Hong Kong, please pay more attention.

4
Date of experience: Aug 19, 2025
Bobi Anderson
Over all excellent experience

Shirt was excellent quality and when I needed a little customer support, I was pleased at how quickly they responded and worked with me. I will definitely being shopping with them again!

5
Date of experience: Aug 19, 2025
Ryan
Super responsive and accommodating when…

Super responsive and accommodating when I needed to make an exchange

5
Date of experience: Aug 18, 2025

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