shell.co.uk

1.4
1.4 Based on 201 reviews

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Average Rating

1.4

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5

201 Reviews

5 Star
9%
4 Star
0%
3 Star
0%
2 Star
3%
1 Star
87%

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Tom Barnes
SHELL BETWS-Y-COED ripping off customers

SHELL BETWS-Y-COED seems to be cashing in on its location, being one of the dearest in Snowdonia. Anything from 10-20 pence per litre compared to other garages. Only stop there if running on fumes, then only put in enough to cover 30-40 miles as you will find loads of garages cheaper which will save you pounds.

1
Date of experience: May 13, 2024
MM58
Shell hospital bridge road is…

Shell hospital bridge road is absolutely filthy and smells of farts and the man serving today said not one word just grunted so rude.It's a shame as usually the man serving is lovely and friendly but not the same man unfortunately.I felt like I needed a germ suit to go inside...

1
Date of experience: May 03, 2024
Kermit Morris
They sold out to octapus never told me…

They sold out to octapus never told me never sorted anything out I think they owe me hundreds of pounds yet they say my account went over with 0.00 I cannot access my bills octopus cannot access my bills no contact numbers well done people of shell you conned me go tell your mums they will be proud of you well I hate you and will never ever cross your conning company again

1
Date of experience: May 01, 2024
Paulina Butler
Scamming customers AGAIN!!

Scamming customers AGAIN!!! Few weeks ago it was card skimming and now the pumps are rigged! No fuel being dispensed but money goes up! Avoid entirely if you can.

1
Date of experience: Apr 23, 2024
Arnold S.
Trying to steal £40 from me

I bought an internet package with Shell. Did it through USwitch, they refused to contact my old broadband provider and in the end I cancelled and did not even take the box out of the package. They told me I did not have to pay any money and I thought that was the end of it. They are now sending debt collectors after me for a random £40 which I was told I did not have to pay!?

1
Date of experience: Apr 22, 2024
Nadia
Unleaded sign misleading at Shell Garage Guyhirn Thorney Road PE13 4AA

Shell Garage Guyhirn Thorney Road PE13 4AA. Have been advertising unleaded at £142.9 per litre for weeks but all pumps always show as empty with covers over the unleaded nozzles. Forcing people to use more expensive Super Unleaded, currently at £165.9 Also, the forecourt is very pitted so quite dangerous in the darker times of day as you don't notice it.

1
Date of experience: Apr 21, 2024
Winnie Clark
Mottingham Shell Garage THIEFS

Mottingham Shell Garage , Bunch of thief’s , my husband filled his car and it was £30.03 he did not know he had £1.20 off petrol from Shell-go, he gave them £30.50 and the bloke gave him the £0.50 back , never got the receipt , but when I told him I had activated the £1.20 off , I checked his receipt on Shell-go and his bill said £28.83, that was the amount minus the £1.20, he should have got the £0.50 back plus another £1.17. They kept it and it’s not the first time , when my husbands ask for a receipt they say quickly that the shell go app is not working , bunch of thiefs and yes I have reported it with Shell go more then ones

1
Date of experience: Apr 05, 2024
Josh Bell
St Ives Cambridgeshire Shell most…

St Ives Cambridgeshire Shell most expensive garage in the area, ShellCaxton Gibbet on the A428 is cheaper on a main duel carriageway! 500 yrds away is BP 6p cheaper and Morrisons also 500 yrds away 12p cheaper. Shell if your planning to close the Shell in St Ives just do it or make it competitive.

1
Date of experience: Apr 04, 2024
Isabella
Disgusting Postoffice broadband sold to…

Disgusting Postoffice broadband sold to shell was told by shell sold to octopus was told February 2024 sold to Talk Talk but when phone up because of the disgusting no internet was told it is still Shell. When these companies decide who are the provider of this disgusting broadband I have NO internet last month it stopped at 1.30am in the morning ONCE again Today at 1.30 am No internet oh yes prices goes up but no internet!!!!!! Once again I have to find out what is happening. Keep away from Shell or whoever suppose to be my provider they don’t know themselves!!!!!!!!Update Internet went back on Hope it stay that way. But it happened twice in one month!!!Customer service did get back to me but it was frustrating when this happens frequently

2
Date of experience: Apr 04, 2024
Trey Cooper
Parking penalty

Beware of parking scam at shell fuel stations. I received a parking penalty for being a customer at their station in 2021. I know it is monitored by euro car parks, but I complained to shell about it and they didn’t care.

1
Date of experience: Apr 01, 2024

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