specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

Friendly service and very thorough.

Friendly service and very thorough.

5
Date of experience: Oct 10, 2025
sarah O
I was not given all options available…

I was not given all options available at first

4
Date of experience: Oct 10, 2025
Dr Wendy Freer
Thorough, clear and affordable.

Very thorough and they explain everything to you. New spectacles were surprisingly affordable.

5
Date of experience: Oct 09, 2025
Kay Hale�
On time appointment and great customer…

On time appointment and great customer service .

5
Date of experience: Oct 09, 2025
Tracey
Absolutely brilliant service

Absolutely brilliant service. The girl I saw helped me choose my new glasses and even though she was quite clearly not very well, she was so lovely and professional and went above and beyond to help me . 10/10

5
Date of experience: Oct 09, 2025
Andrew B.
The Moor, Sheffield.

Friendly professional and helpful. Wonderful staff with a 1st class service.

5
Date of experience: Oct 09, 2025
Wendy
Consolsand desks need cleaning

I have noticed for years now that the my local shops do not have a cleaner. Consequently, it becomes someone else's job. It is very noticeable how dirty their work consols and tables are. In the interest of a good impression and hygiene it is important to keep them clean. No-one cleans or dusts where customers sit to put their details into your system and have glasses fitted and it is dirty. Your pricing policy fools No-one. Two for one just means you pay X for 2 pairs which most buy anyway. A bigger selection on the £15-30 range would be welcome. Hope you accept constructive criticism in the helpful way it is meant. Thank you for listening.

3
Date of experience: Oct 09, 2025
Mark
Impersonal

Still awaiting supply of my new specs. Original collection appointment cancelled by email. Very impersonal. No new appointment provided. Spoiled an otherwise pleasing process.

3
Date of experience: Oct 09, 2025
Mrs Tomlinson
Very efficient and charming,sympathetic…

Very efficient and charming,sympathetic to my age

5
Date of experience: Oct 09, 2025
Lloyd Obrien
Time Wasters

Had a home visit arranged, waited in for 5 hours no phonecalls. They phone called after they "left" claiming they couldn't find any parking spots .. no phonecalls whilst looking for parking spots, as could have easily told them there are actually spaces.Wasted a day, but what does it matter right, just a disabled customer.

2
Date of experience: Oct 09, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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