specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

CustomerA Jakulis
Exceptional Service

Excellent quick service very polite and helpful staff and very competitive prices.

5
Date of experience: Aug 19, 2025
Claire
Mis-Sold Glasses

I attended my appointment (which took some time but overall was fine) and was told that that my previous pair of glasses I had purchased from this store were not fit for purpose and to no longer use them (paid £150 for them) and I needed a new pair. I suspected as much with the old pair as they hurt my eyes and didn't improve my vision at all. When I went back a few weeks after I purchased them was told my eyes just needed to get used to them and to continue driving in them even though I could barely see. I purchased another pair yesterday which seem much better and Adil was lovely. However, I was originally ripped off by this store so I would say if something doesn't feel right and they lay the sell on go with our gut and get a second opinion elsewhere.

2
Date of experience: Aug 19, 2025
Christine Ellis
Poor receptionist

Poor receptionist. Uninterested.Cold optionist

1
Date of experience: Aug 19, 2025
Mrs Christina Bessant
Courteous, helpful and polite

Courteous, helpful and polite.Able to fully check my eyes for health issues. No hard sell when they decided I needed to purchase reading glasses

4
Date of experience: Aug 19, 2025
Clare Boucher
All staff were extremely helpful and…

All staff were extremely helpful and happy to advise. The stand- out member of staff was Kieran who supported me in selecting the best glasses for my face and then breaking down the coatings. He was really helpful and happy to advise using his vast knowledge about glasses and their pricing system.

5
Date of experience: Aug 19, 2025
Customer
Specsavers experience.

Overall helpful and efficient service from all staff. Prompt service.

5
Date of experience: Aug 19, 2025
customer
Great experience …

I was seen very quickly and collected my glasses without any problems. They looked great and fitted perfectly.

5
Date of experience: Aug 19, 2025
Jan Phillips
Helpful in every way

5
Date of experience: Aug 19, 2025
Pat Gray
I found the ladies and gents very…

I found the ladies and gents very polite and kind

5
Date of experience: Aug 19, 2025
Polite knowledgeable service.

5
Date of experience: Aug 19, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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