store.anycubic.com

4.8
4.8 Based on 1.1K reviews

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Average Rating

4.8

/
5

1.1K Reviews

5 Star
93%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
4%

Filtered Reviews

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Review Time

Nancy Johnson
I had some technical difficulties and…

I had some technical difficulties and Nelson jumped on it and made sure things were right! Thank you Anycubic team!

5
Date of experience: Feb 28, 2025
Helpful

Every time I’ve needed support, anycubic has been promt and helped me satisfactorily.

5
Date of experience: Feb 28, 2025
Drew
Very helpful

Very helpful, quick responses, and they clarified my doubts

5
Date of experience: Feb 28, 2025
Chance Anderson
very helpful

When i contacted support they replied very quickly, were very helpful, easy to talk to and great when explaining to me anything i needed to know.

5
Date of experience: Feb 27, 2025
Mel Johnson
kobra 3 combo

Got the kobra 3 combo and after a few days I started getting an error 10122 then the hotend clogged. I contacted Anycubic support and received a quick response. Unfortunately the hotend needs to be replaced but they are sending me on ASAP. Great customer service will recommend to anyone looking for a 3d printer.

5
Date of experience: Feb 27, 2025
Derwin Reed
A big thankyou to customer service team

Just wanted to say a big thankyou to Anycubic customer service team. I had replaced the motherboard on the ace pro and it worked perfectly. Thanks for a quick and very easy changeover. A credit to you and the team there. A grade quality service One very Happy customer

5
Date of experience: Feb 27, 2025
RC79
Had a question about a firmware update…

Had a question about a firmware update and didn't see any notes on it but customer service was quick to reply with all information. They even followed up to ensure I was satisfied with the response.

5
Date of experience: Feb 26, 2025
Rachel Howard
Some of the best support

Honestly some of the most helpful I've seen, they replied so quickly, they assessed my issues and quickly gave me a fix, im so grateful and it's definitely one of the highest experiences I've had

5
Date of experience: Feb 26, 2025
leopardoultimo
Supporto incredibile

5
Date of experience: Feb 25, 2025
Shawna
Mark from support comes through again!

Had to contact after sales support and Mark was very helpful even through their holiday. He evaluated my issue and promptly sent out the part i needed free of charge even though I am past my warranty period and continued to make sure i was satisfied. Cant go wrong with anycubics support for their customers.

5
Date of experience: Feb 25, 2025

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