store.anycubic.com

4.8
4.8 Based on 1.1K reviews

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Average Rating

4.8

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5

1.1K Reviews

5 Star
93%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
4%

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ZC70
Had an unfortunate encounter with my…

Had an unfortunate encounter with my new product and when I reached out to customer service they immediately made it up to me by offering to replace the faulty component free of charge. All I had to do was confirm my shipping information. No questions about user error or something on their end. They understand that there are a multitude of factors that could affect their products and gladly make it right by providing the parts needed to get everything working as intended. Attached were also all the instruction manuals how to fix what was needed.

5
Date of experience: Feb 25, 2025
Zack Barnes
Wonderful

Wonderful, rapid responses from the Mark at Anycubic Support! Thanks for your support and hard work! Easy to work with you!

5
Date of experience: Feb 25, 2025
Walter B.
Excellent Customer Support from Anycubic!

I had an issue with my Anycubic resin 3D printer and reached out to their support team — and I was genuinely impressed. They responded very quickly, were extremely polite and helpful, and guided me through the process with patience and clarity.Not only did they identify the problem right away, but they also arranged to send me the replacement parts I needed without any hassle. Everything arrived promptly, and thanks to their assistance, my printer is now fully up and running again.It's rare these days to find such responsive and effective customer service. Big thanks to the Anycubic team — you've earned my trust and appreciation!

5
Date of experience: Feb 25, 2025
Madelaine Brooks
Replacement

Anycubic and the support staff have been extremely helpful at any minor or major inconvenience

5
Date of experience: Feb 23, 2025
August Wilson
This my second anycubic printer with…

This my second anycubic printer with both printers I had excellent service, persistent on solving the problem. Would buy from them again

5
Date of experience: Feb 22, 2025
Finn
New Kobra S1 Combo 3D Printer

Received the New Kobra S1 Combo 3D Printer and I have to say, This is a Fantastic Printer! I'm a very pleased with workmanship and the features included. It Prints flawlessly. Even with 10+ Hour prints this just does what it is designed to do. Anyone considering a purchase I encourage to do so. You will be quite happy.

5
Date of experience: Feb 21, 2025
Caquitaa
Excellent Customer Service

The Anycubic customer service team is just excellent. Even with the time difference, the communication was efficient and effective. They were eager to solve any problems and make them right. This is how you earn lifelong customers.

5
Date of experience: Feb 21, 2025
Kelvin Baker
GREAT SERVICE WITH THE TWO ISSUES VERY…

GREAT SERVICE WITH THE TWO ISSUES VERY KIND STAFF AND VERY HELPFUL

5
Date of experience: Feb 20, 2025
Nexzyo
Speedy email response

Speedy email response, very polite service. I wish more tech companies were this kind to their clientele. Bravo!

5
Date of experience: Feb 20, 2025
Rhett B.
Great customer service for issues

I had a part break a few weeks after purchasing. I contacted support and they were very prompt, professional and helped me solve my problem.

5
Date of experience: Feb 20, 2025

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